Mamelodi Regional Hospital publishes a switchboard on 060 538 4164 and a patient care line on 060 538 4459, both covering all wards and departments. Those come from the Gauteng Department of Health’s own alternative contact numbers sheet for the hospital. It is in Serapeng Street, Buffer Zone, Mamelodi East, in the City of Tshwane.
ContactDetails.co.za is an independent directory. We are not the hospital or the Gauteng Department of Health, and we cannot check on a patient or arrange a bed. This page is a routing aid.
If this is an emergency
Call 10177 for an ambulance, or 112 from any mobile phone. Within Tshwane the City also publishes 107 for its emergency services. A hospital switchboard cannot dispatch a vehicle, and the numbers below are for reaching the hospital rather than summoning transport.
Verified contact details
Read from the Gauteng Department of Health’s published alternative contact numbers sheet for Mamelodi Regional Hospital on 24 August 2026.
| What it is for | Contact |
|---|---|
| Switchboard, all departments and wards | 060 538 4164 |
| Patient care, all wards | 060 538 4459 |
| Where it is | Serapeng Street, Buffer Zone, Mamelodi East, Tshwane |
| Ambulance, nationally | 10177 or 112 |
| Tshwane emergency services | 107 |
| Health Ombud, standard of care | 080 911 6472 |
The same official sheet lists direct mobile numbers for the chief executive, two clinical managers, the nursing manager and three deputy directors, each named. We do not republish those. They are individuals’ own numbers, the people in those posts change, and the two role-based lines above are the ones intended for public use.
The switchboard is a mobile number
This is worth noticing rather than glossing over. The number the province publishes as the switchboard for a regional hospital is a cellphone number, not a landline. So is the patient care line.
- It tells you the landline is not the reliable route. Gauteng issues these sheets for hospitals where the main line does not answer dependably, and Mamelodi is one of them.
- A mobile is answered by a person rather than a queue, which is an advantage, but it can also be out of signal or off shift.
- Try both numbers before concluding you cannot get through. Switchboard first for a department, patient care for anything about a specific patient.
- Never rely on it in an emergency. Use 10177, 112 or 107.
Making the call work
- Have the patient’s full name and the date they were admitted. Nobody can search on a first name, and a ward will not confirm details to someone who cannot identify the patient properly.
- Ask for the ward by name if you know it, rather than describing the condition.
- Have your hospital file number from your card or appointment letter for anything about your own care.
- Avoid shift handover and ward rounds in the mid-morning if the call can wait.
A regional hospital, entered by referral
Mamelodi is a regional hospital in the Gauteng public system, which places it above district level. It takes referrals from clinics and district hospitals rather than accepting every local walk-in.
- Start at a clinic for routine consultations, chronic medicine, immunisation, family planning and antenatal care. The clinic writes the referral letter.
- Remember the province and City split primary care in Gauteng. The province runs the hospitals, and the City of Tshwane runs a share of the clinics, which is why a clinic query and a hospital query go to different places.
- Arriving without a referral for something a clinic handles usually means being redirected to one.
What to bring
- Your identity document, or the patient’s.
- Your clinic card and hospital file number if you have attended before.
- The referral letter for anything that is not an emergency.
- Your medicines in their packaging.
- Proof of income where you have it. Fees are means-tested under the Uniform Patient Fee Schedule, and pregnant women and children under six are treated free of charge.
Complaints
- Raise it at the hospital and get a written reference number.
- Escalate to the Gauteng Department of Health if the hospital does not resolve it.
- Then the Health Ombud on 080 911 6472, or [email protected], for the standard of care at the facility.
- Conduct by a named doctor or nurse goes to the HPCSA or the South African Nursing Council instead.
Related contact pages
- Healthcare contact pages
- Public hospitals and clinics contact details
- Complaints and escalation contact pages
- How to verify a contact number before you use it
Frequently asked questions
What is the number for Mamelodi Hospital?
The switchboard is 060 538 4164 and patient care is 060 538 4459, both published by the Gauteng Department of Health for the hospital.
Why is the switchboard a cellphone number?
Because the province publishes alternative contact numbers for hospitals whose main lines are unreliable. For Mamelodi, the mobile numbers are the published route.
Where is Mamelodi Regional Hospital?
Serapeng Street, Buffer Zone, Mamelodi East, in the City of Tshwane, Gauteng.
How do I find out which ward a patient is in?
Phone the patient care line on 060 538 4459 with the patient’s full name and the date of admission.
Do I need a referral?
For anything that is not an emergency, yes. It is a regional hospital taking referrals from clinics and district hospitals.
Details on this page were read from Gauteng Department of Health published sources on 24 August 2026. Where a detail has changed, the official source is always the authority.