Mossel Bay Hospital is reached on 044 604 6101. It is at 12th Avenue, Mossel Bay Central, 6500, in the Garden Route District, and it operates 24 hours a day. This number was taken from the Western Cape Government’s own facility listing rather than from a third-party directory.
ContactDetails.co.za is an independent directory. We are not the hospital or the Western Cape Department of Health, we cannot make an appointment, admit a patient or access a file, and we hold no patient records. Everything on this page is a routing aid so you reach the right desk yourself.
If this is an emergency
Call 10177 for an ambulance, or 112 from any mobile phone. Both are free and work nationally, and 112 works even on a phone with no airtime. A hospital switchboard is not an ambulance dispatch line. Do not spend minutes waiting for a switchboard to answer when someone needs transport.
Verified contact details
Checked against the Western Cape Government facility page on 24 August 2026. Note that several online directories list a slightly different number for this hospital. Where they disagree with the provincial listing, the provincial listing is the one we publish.
| What it is for | Contact |
|---|---|
| Hospital switchboard | 044 604 6101 |
| Physical address | 12th Avenue, Mossel Bay Central, 6500 |
| Operating hours | 24 hours, every day |
| Ambulance, nationally | 10177 |
| Emergency from any mobile | 112 |
| Complaints about standard of care | 080 911 6472 |
What kind of hospital this is
Mossel Bay Hospital is a public district hospital run by the Western Cape Department of Health and Wellness, not by the national Department of Health and not by the municipality. A district hospital handles general admissions, deliveries, routine surgery and emergency stabilisation for the surrounding area.
The public system expects you to enter at the bottom of the referral chain. Understanding that saves more wasted trips than any phone number on this page.
- Clinic or community health centre for routine consultations, chronic medicine, immunisation, family planning and antenatal care. This is where a referral letter comes from.
- District hospital, which is what Mossel Bay Hospital is, normally entered by referral except in an emergency.
- Regional hospital for specialist services, taking referrals upward from district hospitals.
- Tertiary and academic hospitals for highly specialised care, by referral only except in an emergency.
Arriving here for something a clinic handles usually means being redirected to a clinic. That is not obstruction, it is how limited hospital capacity is allocated.
Reaching the right desk
- Ward or patient enquiry: phone the switchboard and ask for the ward by name, with the patient’s full name and admission date ready. Switchboards are busiest mid-morning.
- An appointment or follow-up: the department that gave you the date, via the switchboard. Have your hospital file number from your card or letter.
- Chronic medicine collection: normally your clinic rather than the hospital, unless the hospital pharmacy issued it directly.
- A referral from elsewhere: the referring clinic arranges it. Clinics deal with their district hospital daily and hold the direct routes.
What to bring
- Your identity document, or the patient’s.
- Your clinic card and hospital file number if you have attended before.
- The referral letter, for anything that is not an emergency.
- A list of medicines you currently take, including doses.
- Proof of income where you have it. Public healthcare is means-tested under the Uniform Patient Fee Schedule. Pregnant women, children under six and several other categories are treated free of charge, and fees for others are scaled to income. Not having proof does not mean you will be turned away, but it affects what you are asked to pay.
Complaints about care
- Raise it with the hospital first and get a reference number. Every stage after this asks for it.
- Escalate to the Western Cape Department of Health and Wellness if the hospital does not resolve it.
- Take it to the Health Ombud, within the Office of Health Standards Compliance, on 080 911 6472 or [email protected]. The Ombud investigates the standard of care at any facility and expects the earlier steps to have been used.
- A complaint about a practitioner’s conduct goes to the HPCSA, which registers doctors and other health professionals, rather than to the Ombud.
- The MEC for Health is a politician, not a service desk. Writing to that office normally results in referral back to the department.
The scam to watch for
Be careful with anyone charging a fee to arrange faster treatment, a hospital bed or an earlier appointment. Public healthcare is allocated by clinical need and queue, and no intermediary can buy a place in it. Any request to pay into a personal account for something at a public hospital should be refused and reported.
Related contact pages
- Healthcare contact pages
- Public hospitals and clinics contact details
- Complaints and escalation contact pages
- How to verify a contact number before you use it
Frequently asked questions
What is the number for Mossel Bay Hospital?
044 604 6101, as listed on the Western Cape Government facility page. Some directories carry a different number, and we publish the provincial one.
Where is Mossel Bay Hospital?
12th Avenue, Mossel Bay Central, 6500, in the Garden Route District of the Western Cape.
Is the hospital open 24 hours?
Yes. The facility operates 24 hours a day, every day. Individual departments and outpatient clinics keep their own weekday hours.
Do I need a referral letter?
For anything that is not an emergency, generally yes. Start at a clinic or community health centre, which refers you to the hospital if that is the right level of care.
Is treatment free?
It is means-tested rather than uniformly free. Pregnant women, children under six and several other categories are treated free of charge, and fees for everyone else are scaled to income.
Details on this page were checked against the Western Cape Government facility listing on 24 August 2026. Where a detail has changed, the official source is always the authority.