Northdale Hospital is reached on 033 387 9119, with a fax on 033 397 1914. It is in Chota Motala Road, Pietermaritzburg, 3201, and it is a district hospital in the uMgungundlovu health district. These details come from the KwaZulu-Natal Department of Health’s own listing.
ContactDetails.co.za is an independent directory. We are not the hospital or the KwaZulu-Natal Department of Health.
If this is an emergency
Call 10177 for an ambulance, or 112 from any mobile phone. Both are free. A hospital switchboard cannot dispatch a vehicle, and the dispatcher decides which Pietermaritzburg hospital a patient is taken to, which in an emergency is the right way for that to be decided.
Verified contact details
Checked against the KwaZulu-Natal Department of Health listing on 24 August 2026.
| What it is for | Contact |
|---|---|
| Hospital telephone | 033 387 9119 |
| Fax | 033 397 1914 |
| Physical address | Chota Motala Road, Pietermaritzburg, 3201 |
| Postal address | Private Bag 9006, Pietermaritzburg, 3201 |
| Queries and complaints | Ask for the hospital’s public relations officer |
| KZN Department of Health, toll free | 0800 205 334 |
| Ambulance, nationally | 10177 or 112 |
Which Pietermaritzburg hospital you need
Pietermaritzburg has more than one public hospital, and they sit at different levels of the system. Sending yourself to the wrong one is the most common local mistake.
- Northdale is a district hospital. General admissions, deliveries, routine surgery and emergency stabilisation, entered by referral from a clinic except in an emergency.
- Grey’s Hospital is the tertiary referral hospital for the western half of KwaZulu-Natal, providing highly specialised services. You cannot self-refer there. Care moves to Grey’s by arrangement between hospitals.
If you have been told your care is moving to a specialist, the referring hospital arranges it and holds the details. Arriving at a tertiary hospital under your own steam normally means being sent back down the chain.
Use the public relations officer
KwaZulu-Natal’s own model is that each hospital has a public relations officer handling questions, complaints, suggestions and compliments. That is a genuine service route rather than a press office, and it is the department’s stated advice.
- Ask for the PRO by title, not by name, since the person in the post changes.
- Get a reference number on the call. Every later stage asks for it.
- For a ward or patient enquiry, use the switchboard instead, with the patient’s full name and admission date ready.
Practical notes
Bring your identity document, clinic card and hospital file number, referral letter, current medicines in their packaging, and proof of income where you have it. Fees follow the Uniform Patient Fee Schedule and are means-tested, with pregnant women and children under six treated free of charge.
The hospital still lists a working fax, which for referral documents and some administrative processes remains the route that actually goes through.
Complaints
- Ask for the public relations officer and get a reference number.
- Escalate to the uMgungundlovu district office, then the provincial department on 0800 205 334.
- Then the Health Ombud on 080 911 6472.
- Conduct by a named doctor or nurse goes to the HPCSA or the South African Nursing Council.
Related contact pages
- Healthcare contact pages
- Public hospitals and clinics contact details
- Complaints and escalation contact pages
- How to verify a contact number before you use it
Frequently asked questions
What is the number for Northdale Hospital?
033 387 9119, as listed by the KwaZulu-Natal Department of Health. The fax is 033 397 1914.
Where is it?
Chota Motala Road, Pietermaritzburg, 3201, in the uMgungundlovu health district.
Is Northdale the same as Grey’s Hospital?
No. Northdale is a district hospital. Grey’s is the tertiary referral hospital for the western half of KwaZulu-Natal, reached by referral between hospitals rather than directly.
Do I need a referral?
For anything that is not an emergency, yes. Start at a clinic, which refers you if the hospital is the right level of care.
Who handles complaints?
The hospital’s public relations officer, which in KwaZulu-Natal is the department’s recommended route. Ask for the post by title and get a reference number.
Details on this page were checked against the KwaZulu-Natal Department of Health listing on 24 August 2026. Where a detail has changed, the official source is always the authority.