The Cycad Lodge in Nelspruit answers on 013 741 4979 and reservations are on [email protected]. It is at 17B Koraalboom Avenue, West Acres, Nelspruit, 1201, in Mpumalanga.
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Verified contact details
Read on the lodge’s own website, cycadlodge.com, on 24 August 2026.
| What it is for | Contact |
|---|---|
| Lodge and reservations | 013 741 4979 |
| Reservations email | [email protected] |
| Address | 17B Koraalboom Avenue, West Acres, Nelspruit, 1201 |
| Official website | cycadlodge.com |
Room types range from standard doubles through deluxe kings to one, two and three bedroom apartment suites and family suites, with conference facilities on site. Say which room type you want when enquiring, since apartments and suites are held separately from standard rooms.
Nelspruit is also Mbombela
The city is officially Mbombela, and both names remain in everyday use. Search results, road signs and older bookings may use either, and they refer to the same place. West Acres is a suburb on the western side of the city.
- Kruger Mpumalanga International Airport is roughly half an hour away, which is why the city is a common overnight stop.
- The Kruger National Park gates are within reach for a day trip, with Numbi and Malelane among the closer ones, but gate opening times are strict.
- Nelspruit is the usual last stop before the Mozambique border at Lebombo. Allow considerably more time than the distance suggests.
- Book well ahead over school holidays. The city fills up as a Kruger staging point.
Conferences and longer stays
Apartment suites at a lodge like this are often taken for extended work stays rather than holidays, and the terms differ from a nightly booking.
- Ask for the long stay rate rather than multiplying the nightly rate, and get it in writing.
- Confirm what servicing and laundry are included in an apartment, since these vary.
- For a conference, get the quote itemised, separating venue hire, catering and equipment, and confirm the cancellation schedule.
- Confirm banking details by voice on 013 741 4979 before paying, particularly on a company booking where an emailed invoice is normal and interception fraud is most damaging.
Cancellation rights
Under the Consumer Protection Act you may cancel an advance booking, with the lodge entitled to a reasonable cancellation fee rather than the whole amount, and cancellation caused by death or hospitalisation cannot be charged for. Cancel in writing. Unresolved, the Consumer Goods and Services Ombud is on 0860 000 272.
Related contact pages
- Guest house, lodge and hotel contact pages
- Complaints and escalation contact pages
- How to verify a contact number before you use it
Frequently asked questions
What is The Cycad Lodge’s phone number?
013 741 4979, published on the lodge’s own website.
Where is it?
At 17B Koraalboom Avenue, West Acres, Nelspruit, 1201, in Mpumalanga.
Is Nelspruit the same as Mbombela?
Yes. Mbombela is the official name and both are in common use for the same city.
How far is Kruger?
Close enough for a day trip, with Numbi and Malelane among the nearer gates. Check gate opening times before setting out.
Details were read on the lodge’s own website on 24 August 2026. Where a detail has changed, the lodge is the authority.