Waterside Lodge in Wilderness answers on 082 772 4101 and the email is [email protected]. It is at 377 Waterside Road, Wilderness, in the Western Cape, on the Garden Route between the coastal mountains and the Touw River.
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Verified contact details
Read on the lodge’s own website, watersidelodge.co.za, on 24 August 2026.
| What it is for | Contact |
|---|---|
| Bookings and enquiries | 082 772 4101 |
| [email protected] | |
| Address | 377 Waterside Road, Wilderness, Western Cape |
| Official website | watersidelodge.co.za |
The only published number is a mobile rather than a switchboard, which is usual for a small owner run lodge. Email tends to get a better response than repeated calls, and it gives you a written record of what was agreed.
Wilderness, and what to check before booking
Wilderness is a small village on the Garden Route, between George and Sedgefield, and the setting drives most of the practical questions.
- George Airport is the closest, roughly twenty minutes away, which makes this an easy fly in stop rather than a long drive from Cape Town.
- The village fills completely over December and Easter. Book months ahead for those periods, and expect minimum stay requirements.
- Ask which rooms have the view and whether any are up stairs, since lodges on a slope often have no lift and steep access.
- The Touw River and lakes area is the main attraction, along with the Garden Route National Park trails nearby. Ask about parking if you are towing a boat or trailer.
- The Garden Route gets rain year round, unlike the rest of the Western Cape. Do not plan an entirely outdoor trip around summer alone.
Deposits and cancellation
Confirm banking details by voice on 082 772 4101 before paying a deposit. Small lodges are a standing target for invoice interception, where a genuine looking email arrives with substituted account details.
Under the Consumer Protection Act you may cancel an advance booking, and the lodge may charge a reasonable cancellation fee rather than keeping the whole amount, judged on the notice given and whether the room can be re let. Cancellation caused by death or hospitalisation cannot be charged for. Cancel in writing. Unresolved, the Consumer Goods and Services Ombud is on 0860 000 272.
Peak season bookings at small Garden Route lodges often carry stricter terms and larger deposits than the rest of the year. Get those terms in writing when you book rather than assuming the standard policy applies.
Related contact pages
- Guest house, lodge and hotel contact pages
- Complaints and escalation contact pages
- How to verify a contact number before you use it
Frequently asked questions
What is Waterside Lodge’s phone number?
082 772 4101, published on the lodge’s own website, or email [email protected].
Where is Waterside Lodge?
At 377 Waterside Road, Wilderness, in the Western Cape, on the Garden Route near the Touw River.
What is the nearest airport?
George Airport, about twenty minutes away.
Nobody answers the phone. What now?
It is a mobile rather than a switchboard. Email instead, which also leaves you a record of what was agreed.
Details were read on the lodge’s own website on 24 August 2026. Where a detail has changed, the lodge is the authority.