Old Mutual Shares Contact Details

If you own Old Mutual Limited shares, your shareholding is not handled by Old Mutual’s customer care line. The share register is kept by JSE Investor Services, the company’s registrar, and that is where dividend payments, change of address, lost share details and shares in a deceased estate are dealt with. Read from Old Mutual’s shareholder information page on 13 September 2026.

Official contact channels

• JSE Investor Services, calling from South Africa: 086 140 0110
• JSE Investor Services, calling from overseas: +27 11 029 0251
• Address: One Exchange Square, Gwen Lane, Sandown, Sandton, 2196
• Postal: PO Box 10462, Johannesburg, 2000

What this route handles

• Dividends that were not received, and updating the bank account dividends are paid into
• Changing a registered address or contact details
• Transferring shares held by someone who has died to their estate or heirs
• Confirming how many shares are registered in your name

Old Mutual says it cannot advise shareholders on tax, and recommends keeping your own records of dividends and share purchases and sales. It issues a consolidated dividend confirmation each financial year, with the final dividend, to shareholders paid into a bank account.

What to have ready

• Your ID number, or the registered holder’s if you are acting for an estate
• Any shareholder reference number from an old statement or dividend advice
• For a deceased shareholder, the death certificate and the letter of executorship

Address and operating information

Old Mutual Limited is listed primarily on the JSE, with a standard listing in London and secondary listings in Malawi, Namibia and Zimbabwe. Shareholders registered outside South Africa deal with the local registrar representative for that market, listed on the same Old Mutual page. Annual general meeting notices, results and the shareholder diary are on oldmutual.com under investor relations.

Support and escalation routes

Old Mutual policies, investments and claims are separate from shares and go to Old Mutual’s own service centre on 0860 933 333. If you are unsure whether you hold shares or a unit trust or policy, check the statement: a share register statement comes from the registrar, a policy or investment statement from Old Mutual itself.

Sources

• Old Mutual Limited shareholder information: oldmutual.com/investor-relations/shareholder-information