Insurance & Medical Aid · Contact details
PIB Funeral Cover Contact Details
PIB funeral cover is now answered by MMG Financial Services: head office in Thohoyandou on 015 962 4896 or 015 962 4897, or email info@mamigroup.co.za. PIB, or Professional Insurance Brokers, changed its name in 2024 to MMG Financial Services, standing for Makuvhile Magwabeni Investment. The funeral cover is the same business, trading from the same offices, and the PIB name still appears on one of its branches.
PIB funeral cover contact details at a glance
| Branch or office | Number |
|---|---|
| Head office, Thohoyandou | 015 962 4896 or 015 962 4897 |
| Polokwane | 015 297 7802 |
| Giyani | 015 812 0600 |
| Johannesburg | 011 333 3074 |
| Louis Trichardt | 015 516 0451 |
| Thavhani Mall branch (still signed as PIB) | 015 962 0093 |
| Emergency advice line | 076 962 9025 |
| info@mamigroup.co.za |
Where the branches are and who to phone
Head office is at Shop 2, Limdev Building, Thohoyandou Shopping Centre, Thohoyandou 0950. Other offices are at 100 Market Street in Polokwane, Entrance 5, Office N103 at Giyani Masingita Mall, Office 1201, Renaissance Centre, Gandhi Square in Johannesburg, 20 Risik Street in Louis Trichardt, and Shop L63 on the lower ground of Thavhani Mall on the R524 Punda Maria Road. The Thavhani Mall branch is still signed as PIB.
An emergency advice line is published as 076 962 9025.
MTG Burial Plans: what the six tiers cover
The funeral product is sold as MTG Burial Plans. The plan table sets out six tiers, named Basic, Standard, Silver, Dignity, VIP and Executive, with principal member and spouse cover running from R10,000 on the Basic plan up to R50,000 on the Executive plan. Children aged 14 to 21 are covered from R10,000 to R30,000, children aged 6 to 13 from R5,000 to R15,000, children aged 0 to 5 from R1,500 to R4,500, and a stillborn child from six months at the same R1,500 to R4,500.
Two cautions before you sign. Several numbers printed beside the branch numbers are labelled as faxes, specifically those ending 2881, 1807, 3073 and 2405, and will not take a call. The site also states in one place that premiums start at R70.00 a month while the plan table shows a family premium from R90.00, so confirm the premium for the specific plan and family composition in writing.
If a funeral policy complaint is not resolved
MMG is an authorised financial services provider under FSP number 433, so the Financial Sector Conduct Authority regulates its conduct and an unresolved funeral policy complaint goes to the National Financial Ombud on 0860 800 900.
Frequently asked questions
What is the PIB funeral cover contact number?
The head office in Thohoyandou answers on 015 962 4896 or 015 962 4897. PIB trades as MMG Financial Services, so the same numbers now carry the MMG name.
Is PIB still open, or has it changed name?
It changed name. PIB, or Professional Insurance Brokers, became MMG Financial Services in 2024, standing for Makuvhile Magwabeni Investment. It is the same business from the same offices, and the Thavhani Mall branch is still signed as PIB.
What is the PIB funeral cover email address?
The published email is info@mamigroup.co.za, on the MMG domain.
How much does MTG Burial Plans cost?
The site states in one place that premiums start at R70.00 a month, while the plan table shows a family premium from R90.00. The two figures disagree, so confirm the premium for your specific plan and family composition in writing before you sign.
Where do I complain about a PIB funeral policy?
Start with the branch or head office. An unresolved funeral policy complaint goes to the National Financial Ombud on 0860 800 900; MMG is an authorised financial services provider under FSP number 433, regulated by the Financial Sector Conduct Authority.
Sources
- mmginsure.co.za/contact-us and mmginsure.co.za/mtg-burial-plans, read 3 September 2026.
- mmginsure.co.za home page company history and FSP disclosure, read 3 September 2026.