Insurance & Medical Aid · Contact details
Sanlam Money Saver Credit Card Contact Details
The Sanlam Money Saver credit card has been closed. Sanlam and RCS jointly decided to shut it down, and after 30 September 2025 cardholders could no longer use the card for purchases or cash withdrawals, including any secondary cards on the account. If you are looking for a contact number, it is almost certainly because you still have a balance, and 0861 444 352 is the number Sanlam publishes for exactly that.
Sanlam Money Saver credit card contact numbers
| Route | Details |
|---|---|
| Money Saver credit card enquiries | 0861 444 352 |
| Sanlam general | 0860 726 526, or 011 359 7700, Monday to Friday 08:00 to 17:00 |
| Sanlam head office | 2 Strand Road, Bellville, and 11 West Street, Houghton Estate, Johannesburg |
Sanlam’s own site now redirects to sanlamonline.co.za, and the Money Saver information sits on the Sanlam Reality pages rather than on the main Sanlam site. That is why the product is hard to find from a general look-up.
A closed Money Saver card still charges interest
Closing the card did not close the account. Sanlam states that from October 2025 monthly service fees ceased, with the final service fee charged on the September 2025 statement, but that all other fees and interest associated with the card continue to be billed and that cardholders remain liable to pay them.
So a balance left on a card you can no longer use keeps accruing interest. That is the single most important fact here. If you have an outstanding amount, phone 0861 444 352 and ask for a settlement figure in writing, then settle or arrange terms. A closed card that is quietly going into arrears damages your credit record exactly as an open one would.
What to ask Sanlam about a closed Money Saver card
- What is the current balance and what is the settlement figure if I pay today
- What interest rate is still being applied, and to what
- Which debit order or payment reference should I now use
- When will the account be closed on the credit bureaux, and will it reflect as settled
- Confirm all of it in writing to my email address
Ask for written confirmation once you have paid in full. A paid-up letter is the document you will want if the account resurfaces on a credit report months later, and it is far easier to get at the time than afterwards.
Who holds a Sanlam Money Saver account
The card was facilitated by RCS, a registered credit provider and authorised financial services provider, while the Money Saver benefit and the Wealth Bonus loyalty programme are run by the Sanlam Limited insurance group loyalty arm. That split matters: the credit agreement is with the credit provider, so a dispute about interest, fees or a credit bureau listing is a credit matter rather than a loyalty programme one.
Beware of calls about a closed card
A publicly announced card closure is a gift to fraudsters, because it gives them a plausible reason to phone you about your account. Nobody legitimate will ask for your card number, CVV, PIN or a one-time PIN to close an account or to process a refund. Nobody will ask you to pay a settlement into an account given over the phone. If you get such a call, end it and dial 0861 444 352 yourself.
If a Sanlam Money Saver complaint stays unresolved
Put the complaint in writing and keep the reference. An unresolved complaint about a credit agreement goes to the National Credit Regulator, and a disputed listing on your credit record is taken up with the credit bureau and, failing that, with the Regulator. Both are free.
Frequently asked questions
Can I still use my Sanlam Money Saver credit card?
No. The card was closed and from 30 September 2025 it could no longer be used for purchases or cash withdrawals, including secondary cards on the account.
Do I still owe money on a closed Sanlam Money Saver card?
Yes. Sanlam states that all fees and interest associated with the card continue to be billed and that cardholders remain liable to pay them, even though monthly service fees ceased from October 2025.
What number do I call about my Sanlam Money Saver balance?
Call 0861 444 352 for Money Saver credit card enquiries. Ask for a settlement figure in writing and, once you have paid in full, a paid-up letter.
Sources
- Sanlam Money Saver closure information, published on the Sanlam Reality pages (the card closure date, the fee and interest continuation, the RCS facilitation and the 0861 444 352 enquiries line). The Sanlam site redirects to sanlamonline.co.za, where the Money Saver information sits