SAU Insurance Contact Details

SAU Insurance is not a separate insurer. The name refers to SA Underwriting Agencies, which trades as SAU and holds financial services provider licence number 281. It is an underwriting manager, not an insurer: the policies it administers are underwritten by Santam and by Centriq, and it distributes only through brokers.

Where to reach SAU

• Main board: 011 777 7200
• Claims: 011 777 7216
• After hours: 0861 727 253
• Roadside assistance: 0800 002 883 or 087 021 0853

The full set of departmental numbers and mailboxes, including underwriting, client care and complaints, is listed on our SAU Underwriters contact page.

An important warning about the SAU website

At the time of writing the corporate website at saunderwriters.com has been defaced and serves an intruder page rather than the company site. Do not act on anything published there and do not download files from it. Confirm by telephone on 011 777 7200 before sending documents or making a payment.

Checking a policy sold to you as SAU

• The provider licence number should be FSP 281, and the intermediary selling to you must give their own FSP number as well
• The insurer named on your schedule should be Santam or Centriq
• Do not give a debit order mandate to a seller you cannot verify against those two facts