Insurance & Medical Aid · Contact details
Telesure Investment Holdings Contact Details
The Telesure Investment Holdings (TIH) switchboard is +27 (0)11 489 4000, and the general email is info@tihsa.co.za. TIH is a licensed controlling company, the insurance holding group behind Auto&General, Budget Insurance, 1st for Women, Dialdirect, Renasa and Virseker.
TIH does not sell policies itself. If you have a policy or claims query, contact the brand that insures you. Also note that tih.co.za belongs to an unrelated company, Terblanche Investment Holdings; Telesure’s own site is tihsa.co.za.
Telesure contact details at a glance
| Route | Details |
|---|---|
| TIH switchboard | +27 (0)11 489 4000 |
| General email | info@tihsa.co.za |
| TIH Fraud Team | fraud@tihsa.co.za |
| Anonymous fraud / unlawful conduct report form | tihsa.co.za/fraud/ |
| Footer contact form | tihsa.co.za |
| Address | Auto & General Office Park, 1 Telesure Lane, Riverglen, Dainfern, 2191 |
| Hours | Monday to Friday 08:00 to 17:00; Saturday 08:00 to 13:00; Sunday closed |
Official contact channels
Call the TIH switchboard on +27 (0)11 489 4000 or email info@tihsa.co.za for group-level queries. The TIH website also has a contact form in its footer that asks for your first name, email, subject and message.
What Telesure Investment Holdings provides
TIH owns these short-term insurers:
- Auto&General (autogen.co.za)
- Budget Insurance
- 1st for Women
- Dialdirect
- Renasa
- Virseker
It also runs hippo.co.za, a comparison service, and Wealthport, an investment platform for independent financial advisers. TIH was established in 1998 to house Auto&General, which launched in South Africa in 1985, and the South African interests of Guernsey-based Budget Holdings Ltd. Its corporate social investment focuses on skills development and job placement in Diepsloot.
Address and operating information
TIH is at Auto & General Office Park, 1 Telesure Lane, Riverglen, Dainfern, 2191. Its listed working hours are Monday to Friday 08:00 to 17:00 and Saturday 08:00 to 13:00. It is closed on Sunday.
Support and escalation routes
For policies, claims and premiums, go to the individual brand, not TIH. The group’s own channels are for group-level contact and for reporting wrongdoing.
To report fraud, corruption, theft or unlawful conduct involving TIH employees, clients or suppliers, email the TIH Fraud Team at fraud@tihsa.co.za or use the confidential, anonymous form at tihsa.co.za/fraud/. That channel is not for other queries.
For the individual insurers and other providers, browse the insurance and medical aid hub or the insurance directory S to W listings.
Frequently asked questions
What are Telesure’s contact details?
Call +27 (0)11 489 4000 or email info@tihsa.co.za. The office is at 1 Telesure Lane, Riverglen, Dainfern.
Can Telesure Investments help with my insurance claim?
No. TIH does not sell policies itself. Contact the brand that insures you, such as Auto&General, Budget Insurance, 1st for Women, Dialdirect, Renasa or Virseker.
How do I report fraud to Telesure?
Email fraud@tihsa.co.za or use the anonymous report form at tihsa.co.za/fraud/.
What are Telesure’s office hours?
Monday to Friday 08:00 to 17:00 and Saturday 08:00 to 13:00. Closed on Sunday.
Sources
- Telesure Investment Holdings, homepage contact block: tihsa.co.za/, read 2026-09-25
- Telesure Investment Holdings, Fraud: tihsa.co.za/fraud/, read 2026-09-25
- Telesure Investment Holdings, Our brands: tihsa.co.za/our-brands/, read 2026-09-25
- Telesure Investment Holdings, About us: tihsa.co.za/about-us/, read 2026-09-25