Mossel Bay is on the Garden Route in the Western Cape.
Franchised offices are independently owned, so a mandate is signed with that office rather than with the national brand, and a complaint goes to its principal first.
A sole mandate binds you for its stated period, and commission is payable on a sale concluded during it. Read the period and the rate before signing.
This page covers how to contact Seeff Property Group in South Africa. The details below were taken from the official Seeff Property Group contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not Seeff Property Group and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
Seeff Property Group contact numbers
These routes were verified against the official Seeff Property Group contact page on 23 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Head office | +27 21 200 0999 |
| Property Practitioners Regulatory Authority | 087 285 3222 |
Every estate agent must hold a valid Fidelity Fund Certificate issued by the Property Practitioners Regulatory Authority. An agent without one may not lawfully be paid commission, and you are entitled to ask to see it. Franchised offices are independently owned, so a mandate is with that office rather than the national brand.
Self-service options before you call
- Check the official site at seeff.com, which carries the current contact details and any online enquiry form.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Commercial and residential leases
- A residential lease dispute goes to the provincial Rental Housing Tribunal, which is free and which can rule on deposits, repairs, unlawful eviction and rent increases.
- A deposit must be invested and accounted for, with interest, and returned within the period the Rental Housing Act sets after the lease ends.
- Joint inspections are the whole game. An incoming and an outgoing inspection, both recorded and signed, decide almost every deposit dispute.
- Only a court may evict. Changing locks, cutting services or removing a tenant’s goods is unlawful, whatever the arrears.
- A commercial lease is a different world. The Consumer Protection Act’s protections largely do not apply between businesses above the threshold, and what you signed governs.
Photograph everything at the start and end of a lease, with dates. A deposit dispute is decided on the inspection record, and the party who kept one wins it.
Complaints and escalation
If a first call does not resolve the matter, escalate through the agency’s own principal first, in writing. Complaints about an estate agent or property practitioner go to the Property Practitioners Regulatory Authority, which issues the Fidelity Fund Certificates a practitioner must hold to be paid commission. Rental disputes go to the provincial Rental Housing Tribunal, free of charge, and community scheme disputes to the Community Schemes Ombud Service on 0800 000 653.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most property complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Seeff Property Group contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not Seeff Property Group.
- Reach Seeff Property Group through the official site at seeff.com rather than through a number in a search advert or a social media reply.
- Seeff Property Group will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Seeff Property Group contact number?
The routes are listed in the table above, with what each one is for. The main route is +27 21 200 0999. Confirm it on seeff.com before relying on it, since numbers are changed from time to time.
How do I know a Seeff Property Group number is genuine?
Check it against the official site at seeff.com. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not Seeff Property Group, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official Seeff Property Group source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.