Telecoms & Internet · Contact details
Frogfoot Contact Details
Frogfoot’s support number is 021 448 7225 and its fibre-to-the-home email is FTTH@frogfoot.com. Frogfoot Networks is an open-access fibre infrastructure provider, not an internet service provider (ISP), so it asks customers to take outages, order follow-ups and technical problems to their own ISP.
Frogfoot contact details at a glance
| Route | Details |
|---|---|
| Frogfoot support number | 021 448 7225 |
| FTTH support email | FTTH@frogfoot.com |
| Contact form (fibre and build queries in your area) | frogfoot.co.za/contact-us |
| Coverage check and order tracking | frogfoot.co.za/coverage |
| Cape Town office | Brackenfell Business Park, 35 London Circle, Brackenfell 7560 |
| Johannesburg office | Workshop 17, 138 West Street, Sandton 2031 |
Official contact channels
Frogfoot’s contact page lists 021 448 7225 and FTTH@frogfoot.com for support. For questions about fibre or the fibre build in your area, use the contact form on the same page. The website, frogfoot.co.za (frogfoot.com redirects there), also has a coverage check, registration and order tracking.
What this organisation provides
Frogfoot builds and runs fibre networks to homes and buildings (FTTH and FTTB). It sells access to those networks through ISPs. You pay your ISP for the internet service, and the ISP deals with Frogfoot on your behalf.
Address and operating information
Frogfoot lists two offices:
- Cape Town: Brackenfell Business Park, 35 London Circle, Brackenfell 7560
- Johannesburg: Workshop 17, 138 West Street, Sandton 2031
It does not publish office hours on its contact page.
Support and escalation routes
- If your fibre is down, or you want to follow up on an order or a technical fault, contact your ISP first. Frogfoot asks customers to do this directly.
- To find out whether Frogfoot fibre is in your area, use the coverage check.
- For questions about fibre or construction work in your street, fill in the contact form.
- For other support, call 021 448 7225 or email FTTH@frogfoot.com.
More fibre and internet providers are in our telecoms and internet hub.
Frequently asked questions
What is the Frogfoot contact number?
Who do I contact if my Frogfoot fibre is down?
Your ISP. Frogfoot asks customers to take outages and technical issues to their internet service provider.
How do I check Frogfoot fibre coverage?
Use the coverage check on frogfoot.co.za/coverage.
Where are Frogfoot’s offices?
Brackenfell Business Park in Cape Town and Workshop 17 in Sandton.
Sources
- Frogfoot Networks, Contact us, frogfoot.co.za/contact-us/, read 27 September 2026