King Price Claims Contact Details

Official-source status

King Price Insurance is an authorized financial services provider (FSP 43862) operating in South Africa. To safely access King Price Claims contact details, policyholders must always verify phone numbers, email addresses, and online portals directly against the official King Price Insurance website ([https://www.kingprice.co.za/](https://www.kingprice.co.za/)).

Planning-source URLs, third-party internet directories, and social media posts do not serve as proof that contact details remain current or safe from fraudulent manipulation. ContactDetails.co.za provides source-gated contact routing to help South African policyholders navigate to official provider channels without risking exposure to fake call centres or claims scams.

Best contact route by issue

Choosing the correct King Price Claims support route based on your specific issue prevents unnecessary delays and ensures your query reaches the right department immediately:

• Emergency Towing & Roadside Assistance: Call 0860 50 50 50 immediately (available 24/7) or WhatsApp the word “emergency” to 0860 50 50 50. Do not allow unauthorized towing services to move your vehicle without King Price authorization.
• Logging a New Claim: Call 0860 50 50 50 and press 1 for Claims, or lodge your claim online via the official web portal or mobile app.
• Existing Claim Status & Progress: Contact your allocated claims commander directly using the extension provided during registration, or view real-time updates through the self-service web portal.
• Third-Party Claims & Excess Recovery: Submit details via the dedicated third-party form on the King Price website or contact client care for excess recovery procedures.
• General Policy Adjustments & Billing: Call 0860 50 50 50 and press 2 for Client Care.

What is the safest way to find King Price Claims contact details?

The safest way to find King Price Claims official contact details is to visit www.kingprice.co.za directly or check your official policy schedule document. Never dial unverified telephone numbers listed on social media comments or click payment links in unsolicited SMS messages.

Customer care and support options

For direct telephone assistance regarding King Price Claims contact details customer care, policyholders can use the central sharecall line:

• Central Phone Number:0860 50 50 50
  • Option 1: Claims Department
  • Option 2: Client Care Department
• Operating Hours:
  • Claims Call Centre: Mondays to Fridays: 08:00 – 17:00 | Saturdays: 08:30 – 13:00
  • Client Care: Mondays to Fridays: 08:00 – 18:00 | Saturdays: 08:30 – 13:00
  • Online Support: Mondays to Sundays (including Public Holidays): 06:00 – 23:00
• Head Office Address: Menlyn Corporate Park, Block A, 175 Corobay Avenue, Waterkloof Glen Ext 11, Pretoria, 0081.

Online

King Price provides digital self-service platforms that allow policyholders to manage claims and policies without waiting on the phone line:

• Self-Service Web Portal: Access your profile at www.kingprice.co.za to submit claims, upload incident photos, track claim milestones, and update policy details.
• Mobile Application: The official King Price mobile application (available on iOS and Android) allows policyholders to request emergency assistance, submit claim forms, and view current policy documentation directly from their smartphones.

WhatsApp or self-service options

King Price offers an official WhatsApp contact channel for convenient claims and query assistance:

• Official WhatsApp Number: 0860 50 50 50
• How to Use: Save 0860 50 50 50 to your mobile device and send a message. Send the word “emergency” for immediate accident or roadside assistance prompts, or start a chat to communicate with a claims agent.
• Security Notice: Ensure the WhatsApp profile displays verified King Price details before sharing confidential policy or identity information.

Complaints

If you experience service dissatisfaction, delays, or disputed claim decisions, follow the standard South African dispute resolution procedure for King Price Claims contact details complaints:

1. Internal Dispute Resolution: Contact King Price Client Care on 0860 50 50 50 or email their internal complaints division. Always request a formal reference number and retain written records of all communication.
2. FAIS & Compliance Matters: For compliance or conduct concerns, contact [email protected].
3. External Ombud Escalation: If your claim complaint remains unresolved after exhausting internal channels, you may escalate the matter to the National Financial Ombudsman Scheme (NFO) or the FAIS Ombud. Ensure you have your policy number, claim reference number, and written decision letters ready for submission.

Fraud or escalation routes

Insurance fraud increases claims costs for all consumers and compromises policy security.

• Reporting Insurance Fraud: Report suspected fraudulent claims or illegal activities using the dedicated anti-fraud contacts listed on the official King Price contact page.
• Protection Against Impersonation Scams: Beware of fake callers posing as King Price representatives demanding urgent excess payments via instant money transfer or unverified banking channels. King Price will never demand payments to private bank accounts. For additional safety advice on avoiding scam operators, read our guide on fake call centre numbers South Africa.

What to prepare before contacting

What information should I prepare?

To ensure fast service when using King Price Claims contact details official support, gather the following details before calling or messaging:

• Policy & Personal Info: Your King Price policy number and South African ID number.
• Incident Details: Date, exact time, and physical address/location of the incident.
• SAPS Police Case Number: Required for crime-related incidents, such as vehicle theft, hijacking, burglary, or motor accidents.
• Cellular Blacklist Reference Number: Required specifically when claiming for lost or stolen cellphones (obtained from your network provider).
• Supporting Proof: Photos of vehicle/property damage, details of third parties involved, and towing or repair invoices if applicable.

What should I do if I cannot verify the details?

If you are uncertain whether a contact number, email address, or WhatsApp profile genuinely belongs to King Price Insurance, do not share personal or financial information. Visit www.kingprice.co.za directly via your web browser address bar or dial the official central number on 0860 50 50 50 to confirm.

Related contact pages

Navigate adjacent South African insurance contact pages and safety guides within our network:

• Insurance Contact Pages — Parent hub for South African insurance contact routes.
• fake call centre numbers South Africa — Guidance on identifying phone scams and verifying official sources.
• 1life Contact Details — Support and claims contact routes for 1Life policies.
• 1life Funeral Cover Contact Details — Contact details for 1Life funeral claims.
• 1st for Woman Contact Details — Verified contact routes for 1st for Woman insurance.
• 1st for Women Contact Details — Full contact details guide for 1st for Women policyholders.
• All Life Contact Details — Verified support and claims options for AllLife policies.

FAQs

What is the official way to handle king price claims contact details?

The official way to handle King Price Claims contact details is to access support routes through the verified domain www.kingprice.co.za or dial the primary sharecall line 0860 50 50 50. Always confirm contact channels on live official sources before sharing sensitive policy data.

What information should I prepare for king price claims contact details?

Before contacting King Price to log a claim, prepare your policy number, ID number, incident date and address, police case number (if applicable), cellular blacklist reference (for stolen phones), and photo evidence of damage.

Is king price claims contact details available by phone, email or WhatsApp?

Yes, King Price claims services are accessible via telephone at 0860 50 50 50 (Press 1 for Claims), official WhatsApp at 0860 50 50 50, through the online client portal and mobile app, or via direct email channels listed on their official website.