The DAVINCI Hotel and Suites answers on 011 292 7000 and email goes to [email protected]. The hotel is on the corner of Maude and 5th Street, Sandton, joined to Nelson Mandela Square.
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Verified contact details
Read on the operator’s own website, legacyhotels.co.za, on 25 August 2026.
| What it is for | Contact |
|---|---|
| Hotel | 011 292 7000 |
| [email protected] | |
| Address | Cnr Maude and 5th Street, Sandton, Johannesburg |
| Operator | Legacy Hotels and Resorts |
Getting the right DAVINCI
The name causes more misdirected calls than most, in three separate ways.
- A domain built from the words “da vinci hotel” in .com form belongs to an unrelated hotel overseas. It is a real business, simply not this one. The Sandton hotel lives under legacyhotels.co.za, and 011 292 7000 is the number published there.
- Extension numbers circulate as if they were public lines. A short internal extension reaches a desk only once you are already inside the hotel’s switchboard, so dialling it directly from outside gets you nowhere. Start with the main number.
- Legacy runs several properties in the same square kilometre, and The Leonardo sits nearby with a similarly Renaissance name. Confirm which building your booking names before you travel, because they are not the same address.
Suites, not rooms
The DAVINCI is an all suite hotel, which changes what you are booking and what it costs. Stays run from a single night to long term corporate lets, and the difference matters when you call.
- Ask for the rate by suite type, not by night alone. Executive, one bedroom and two bedroom suites price very differently.
- Long stay rates are negotiated, not published. If you need weeks rather than nights, say so on the first call and ask for the extended stay desk.
- Parking in Sandton is paid and separate from most room rates. Confirm whether yours includes it rather than assuming.
- The hotel connects directly into Nelson Mandela Square and Sandton City, which is the practical reason most guests choose it. Gautrain Sandton station is a short walk.
Booking and deposits
Confirm banking details by phone on 011 292 7000 before paying any deposit. Intercepted invoices with substituted account numbers are a persistent fraud against hotels, and the email carrying one looks completely ordinary.
Where you book decides who resolves a problem. Through a platform, the platform holds the money and runs the dispute. Direct with the hotel, the hotel does. Either way, get the cancellation terms in writing when you book.
Under the Consumer Protection Act you may cancel an advance booking, and the hotel may charge a reasonable cancellation fee rather than keeping the full amount. Cancellation caused by death or hospitalisation cannot be charged for. If it is not resolved, the Consumer Goods and Services Ombud is on 0860 000 272.
Related contact pages
- Guest house, lodge and hotel contact pages
- Complaints and escalation contact pages
- How to verify a contact number before you use it
Frequently asked questions
What is the DAVINCI Hotel’s phone number?
011 292 7000, published on Legacy Hotels’ own website.
Where is the DAVINCI Hotel?
On the corner of Maude and 5th Street in Sandton, connected to Nelson Mandela Square.
Is davincihotel.com the same hotel?
No. That domain belongs to an unrelated hotel abroad. The Sandton property is listed under legacyhotels.co.za.
Does the hotel have ordinary rooms?
It is an all suite hotel, so quote requests should name the suite type rather than a room category.
Details were read on Legacy Hotels’ own website on 25 August 2026. Where a detail has changed, the hotel is the authority.