Mediclinic Louis Leipoldt is reached on 086 155 5511, with 021 957 6000 as the alternative switchboard number, and its emergency unit on 021 949 3681. The hospital is in Broadway, Bellville, Cape Town, 7530. These details were taken from Mediclinic’s own site for the hospital rather than from a third-party directory.
ContactDetails.co.za is an independent directory. We are not Mediclinic, we cannot book a bed, quote a procedure or discuss an account, and we hold no patient records. Everything on this page is a routing aid so you reach the right desk yourself.
If this is an emergency
Call 10177 for an ambulance, or 112 from any mobile phone. Both are free and work nationally. A hospital switchboard is not an ambulance dispatch line, and the minutes spent waiting for it to answer are the ones that matter. The hospital’s own emergency unit number below is for reaching the unit once someone is already on the way there or is being brought in, not for summoning transport.
Verified contact details
Checked against Mediclinic’s official hospital page on 24 August 2026.
| What it is for | Contact |
|---|---|
| Main switchboard | 086 155 5511 |
| Alternative switchboard | 021 957 6000 |
| Emergency unit, direct | 021 949 3681 |
| Physical address | Broadway, Bellville, Cape Town, 7530 |
| Ambulance, nationally | 10177 |
| Emergency from any mobile | 112 |
What kind of hospital this is
Mediclinic Louis Leipoldt is a private hospital, part of Mediclinic Southern Africa. That matters for three practical reasons before you call.
- You do not need a referral letter to be seen in the emergency unit, unlike the public referral chain that runs from clinic to district hospital upward.
- Treatment is billed to you or your medical scheme. A private hospital is not means-tested and does not work on the public Uniform Patient Fee Schedule.
- Your specialist is usually not employed by the hospital. Doctors practising at a Mediclinic hospital are generally independent practitioners renting rooms there, so a specialist’s own rooms have their own number and their own account, separate from the hospital’s.
That last point is the single most common reason a call to the switchboard does not resolve anything. A hospital account and a specialist’s account are two different bills from two different businesses, and the hospital cannot answer for the doctor’s.
Reaching the right desk
- Ward, patient enquiry or general question: the switchboard on 086 155 5511 or 021 957 6000, and ask for the ward by name. Have the patient’s full name and admission date ready.
- Emergency unit: 021 949 3681 direct.
- A specialist appointment: phone the specialist’s rooms, not the hospital. If you do not have the number, the switchboard can usually tell you which suite the practice is in.
- Pre-authorisation for a planned admission: your medical scheme, before the date. The hospital does not authorise on the scheme’s behalf, and an unauthorised admission is the usual cause of a rejected claim.
- An account query: ask the switchboard for patient accounts, and check first whether the bill is from the hospital or from a practitioner.
What to have with you on admission
- Your identity document, or the patient’s.
- Your medical scheme card and membership number.
- The pre-authorisation number your scheme issued for the admission.
- Your referring doctor’s letter and any relevant scans or results.
- A list of medicines you currently take, including the doses.
If something goes wrong
- Raise it with the hospital first and ask for the reference number. Every stage after this asks for it.
- Escalate within Mediclinic through the hospital’s management if the ward or department does not resolve it.
- Standard of care at the hospital goes to the Health Ombud, within the Office of Health Standards Compliance, on 080 911 6472. The Ombud covers private hospitals as well as public ones, and expects the earlier steps to have been used first.
- A practitioner’s conduct goes to the HPCSA, which registers doctors and other health professionals, rather than to the Ombud or the hospital.
- A rejected claim or a scheme dispute goes to the Council for Medical Schemes on 086 112 3267, after your scheme’s own internal dispute process.
The scam to watch for
Be careful with anyone asking for a deposit into a personal bank account to secure a bed or bring an admission forward. A private hospital bills through its own accounts department against a scheme authorisation or a quoted deposit, and never through an individual’s account. If a number you found online asks for that, stop and phone the switchboard above to check whether you are speaking to the hospital at all.
Related contact pages
- Healthcare contact pages
- Medical aid contact pages
- Complaints and escalation contact pages
- How to verify a contact number before you use it
Frequently asked questions
What is the number for Mediclinic Louis Leipoldt?
The main switchboard is 086 155 5511, with 021 957 6000 listed as an alternative. The emergency unit is on 021 949 3681.
Where is Mediclinic Louis Leipoldt?
Broadway, Bellville, Cape Town, 7530.
Do I need a referral to go to the emergency unit?
No. A private hospital emergency unit will assess anyone who arrives. Treatment is billed to you or your medical scheme afterwards.
Why did I get two separate bills?
Because specialists practising at the hospital are usually independent, not hospital employees. The hospital bills for the bed, theatre and nursing, and the practitioner bills separately for their own work.
Who do I complain to about care at a private hospital?
The hospital first, then Mediclinic management, then the Health Ombud on 080 911 6472. The Ombud covers private facilities as well as public ones.
Details on this page were checked against Mediclinic’s official hospital page on 24 August 2026. Where a detail has changed, the official source is always the authority.