Business · Contact details
Interwaste Contact Details
The Interwaste customer care number is 011 323 7300 and the sales line is 087 803 0909. General enquiries go to info@interwaste.co.za, complaints to complaints@interwaste.co.za and POPIA data requests to popia@interwaste.co.za. Interwaste Holdings is a national waste management company handling both general and hazardous waste, with a depot network in which several depots share the Germiston head office number rather than having their own.
Interwaste contact details at a glance
| What you need | Contact |
|---|---|
| Customer care | 011 323 7300 |
| Sales | 087 803 0909 |
| General enquiries | info@interwaste.co.za |
| Complaints | complaints@interwaste.co.za |
| Data protection and POPIA requests | popia@interwaste.co.za |
| Anonymous ethics line | Linked from the Interwaste website footer |
| Head office | 2 Brammer Street, Industries East, Germiston South, Gauteng |
Interwaste head office and how to reach the right team
Interwaste’s head office is at 2 Brammer Street, Industries East, Germiston South, Gauteng, with the postal address PO Box 382, Germiston, 1400. The customer care line is 011 323 7300 and sales is on 087 803 0909.
The enquiry form on the Interwaste contact page asks for your province and the type of help you need, which routes it to a sales representative faster than the switchboard. Interwaste also publishes an anonymous ethics line, linked from its website footer.
Interwaste depot contact numbers
Interwaste publishes a depot manager and a telephone number for each depot. Several depots route through the Germiston number, so say which depot you need when you call.
- Germiston and Johannesburg: 011 323 7300
- Durban: 031 459 0594
- Cape Town: 021 386 7956
- Gqeberha: 041 486 1252
- East London: 087 803 0917
- Nelspruit: 013 755 4098
- Midrand logistics: 087 803 0930
- Mooinooi: 082 937 4687, the only number Interwaste lists for that depot
- Witbank, Secunda, Richards Bay and Northern Cape: all listed on 011 323 7300
Interwaste publishes individual depot managers by name with some personal mailboxes. Those are staff addresses rather than depot addresses, so they are not reproduced here. Use the depot number or the info mailbox.
What Interwaste does
- General waste collection and removal, and hazardous waste disposal
- Liquid and effluent waste treatment
- Destruction of sensitive or specialist waste, including expired, illegal or confidential material
- Waste classification and compliance consultation, for businesses that must meet waste legislation
- Quotes and tender enquiries, both offered as categories on the enquiry form
Interwaste complaints and escalation
For a service failure, contact the depot first with the site name and collection date, then use the complaints@interwaste.co.za mailbox if it is not resolved. Interwaste publishes a PAIA manual, privacy policy and legal disclaimer on its website for formal requests.
Frequently asked questions
What is the Interwaste contact number?
Customer care is 011 323 7300 and sales is 087 803 0909. Several depots, including Witbank, Secunda, Richards Bay and the Northern Cape, share the Germiston customer care number, so say which depot you need when you call.
What is the Interwaste email address?
General enquiries go to info@interwaste.co.za, complaints to complaints@interwaste.co.za and POPIA data requests to popia@interwaste.co.za.
Where is Interwaste head office?
Interwaste Holdings is at 2 Brammer Street, Industries East, Germiston South, Gauteng, with the postal address PO Box 382, Germiston, 1400.
Which Interwaste depot do I call for my area?
Durban is on 031 459 0594, Cape Town on 021 386 7956, Gqeberha on 041 486 1252, East London on 087 803 0917, Nelspruit on 013 755 4098 and Midrand logistics on 087 803 0930. Mooinooi is the only depot with a number of its own, 082 937 4687.
Sources
- Interwaste contact page, for the customer care number and the enquiry form categories
- Interwaste depot contact page, for each depot telephone number and the head office street and postal addresses, the customer care and sales numbers and the info mailbox
- Interwaste website footer, for the complaints mailbox, the POPIA mailbox, the anonymous ethics line and the published legal documents