Interwaste Holdings is a national waste management company handling both general and hazardous waste. It runs a customer care line separate from its sales line, and a depot network where several depots share the Germiston head office number rather than having their own.
Official contact channels
- Customer care: 011 323 7300
- Sales: 087 803 0909
- General enquiries: [email protected]
- Complaints: [email protected]
- Data protection and POPIA requests: [email protected]
- Interwaste also publishes an anonymous ethics line, linked from its website footer
The enquiry form on the Interwaste contact page asks for your province and the type of help you need, which routes it to a sales representative faster than the switchboard.
Depot contact numbers
Interwaste publishes a depot manager and a telephone number for each depot. Several depots route through the Germiston number, so say which depot you need when you call.
- Germiston and Johannesburg: 011 323 7300
- Durban: 031 459 0594
- Cape Town: 021 386 7956
- Gqeberha: 041 486 1252
- East London: 087 803 0917
- Nelspruit: 013 755 4098
- Midrand logistics: 087 803 0930
- Mooinooi: 082 937 4687, the only number Interwaste lists for that depot
- Witbank, Secunda, Richards Bay and Northern Cape: all listed on 011 323 7300
Interwaste publishes individual depot managers by name with some personal mailboxes. Those are staff addresses rather than depot addresses, so they are not reproduced here. Use the depot number or the info mailbox.
What this organisation provides
- General waste collection and removal, and hazardous waste disposal
- Liquid and effluent waste treatment
- Destruction of sensitive or specialist waste, including expired, illegal or confidential material
- Waste classification and compliance consultation, for businesses that must meet waste legislation
- Quotes and tender enquiries, both offered as categories on the enquiry form
Address and escalation
- Head office: 2 Brammer Street, Industries East, Germiston South, Gauteng
- Postal address: PO Box 382, Germiston, 1400
- For a service failure, contact the depot first with the site name and collection date, then use the complaints mailbox if it is not resolved
- Interwaste publishes a PAIA manual, privacy policy and legal disclaimer on its website for formal requests
Sources
- Interwaste contact page, for the customer care number and the enquiry form categories
- Interwaste depot contact page, for each depot telephone number and the head office street and postal addresses, the customer care and sales numbers and the info mailbox
- Interwaste website footer, for the complaints mailbox, the POPIA mailbox, the anonymous ethics line and the published legal documents