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Absa Home Loan Settlement Contact Details
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To settle and cancel an Absa home loan, call Absa Home Loans on 0860 111 007, or +27 11 501 5048 from abroad, or submit your cancellation notice on the Absa Banking App or Absa Online. General home loan enquiries go to home@absa.co.za. Absa Home Loans is the home loan division of Absa Bank Limited, and it handles bond settlement and cancellation.
These routes cover settling and cancelling a bond. For Absa’s other numbers, see the main Absa contact details page.
Absa home loan settlement contact details at a glance
| Route | Details |
|---|---|
| Absa Home Loans | 0860 111 007 |
| Home loans from abroad | +27 11 501 5048 |
| Home loan general account enquiries | home@absa.co.za |
| Cancellation notice (digital) | Absa Banking App or Absa Online |
| Homeowner’s Comprehensive Insurance debit order help | 086 010 0876 |
| Absa Life (policies paid from home loan) | 0860 227 253 |
| Head office | 7th Floor Absa Towers West, 15 Troye Street, Johannesburg 2001 |
Absa home loan settlement contact number
Absa asks you to submit a cancellation notice through the Absa Banking App or Absa Online, or by calling 0860 111 007. From outside South Africa, call +27 11 501 5048. General account enquiries go to home@absa.co.za.
Absa bond cancellation notice: 90 days or immediate
You can give either a 90-day notice or an immediate cancellation notice:
- 90-day notice: you pay interest only on the outstanding balance for the relevant days.
- Immediate cancellation: you pay early termination fees plus interest for up to 90 days.
If your home loan is already paid up, there are no bank fees, but you still pay the attorney’s fees. Cancel at a branch or on 0860 111 007 to get your title deed.
What to have ready before you contact Absa
- Decide whether you are giving 90 days’ notice or cancelling immediately, as this affects what you pay.
- Be ready to pay the cancellation attorney’s fee directly, and to settle the balance by guarantee.
- If you have an Absa FlexiReserve facility, note that it is suspended once the attorney issues guarantees. Withdrawing money afterwards stops the cancellation.
- Choose the account where Absa should refund any excess funds. If you do not, the excess is paid to your attorney.
- Check whether Homeowner’s Comprehensive Insurance or life cover is debited from your home loan account. If it is, you need to move the payment: call 086 010 0876 for help with the insurance debit order, Absa Insurance on 0860 100 876, or Absa Life on 0860 227 253.
Absa home loan cancellation step by step
- Submit a 90-day or immediate cancellation notice on the Absa Banking App, Absa Online, or by calling 0860 111 007.
- Absa calculates the outstanding balance and appoints a cancellation attorney.
- Sign the attorney’s documents and pay the cancellation fees. Settle the balance by guarantee.
- The attorney lodges the cancellation at the deeds office.
- Absa refunds any excess funds to your chosen account, or to the attorney.
If Absa does not answer your bond cancellation query
Absa does not publish a separate escalation line for bond cancellations on its cancelling-your-bond page. Use 0860 111 007 or home@absa.co.za and keep a record of your notice date and reference. Absa Bank Limited (registration number 1986/004794/06) is an authorised financial services provider and registered credit provider NCRCP7.
For other banks and lenders, browse the banking and finance hub or the banking directory A listings.
Frequently asked questions
What is the Absa home loan settlement contact number?
Call Absa Home Loans on 0860 111 007, or +27 11 501 5048 from abroad.
How much notice must I give to cancel my Absa bond?
Absa accepts a 90-day notice, where you pay interest only for the relevant days, or an immediate cancellation, which carries early termination fees plus interest for up to 90 days.
Who pays the bond cancellation attorney?
You do. Absa appoints the attorney, and you pay the attorney’s fee directly.
How do I get my title deed on a paid-up Absa home loan?
Cancel at a branch or on 0860 111 007. There are no bank fees, but you pay the attorney’s fees.
Sources
- Absa, Cancelling your bond: absa.co.za/personal/loans/for-a-home/cancelling-your-bond/, read 2026-09-25
- Absa, Home loans: absa.co.za/personal/loans/for-a-home/, read 2026-09-25
- Absa, Talk to us: absa.co.za/talk-to-us/, read 2026-09-25