Insurance & Medical Aid · Contact details
MiWay Business Insurance Contact Details
The MiWay business insurance number is 0860 64 64 64, the same central line MiWay uses for sales and client services, and for a quote you can also use the “Call me back” form on its Business Insurance page. MiWay Insurance Ltd is a licensed non-life insurer and financial services provider (FSP 33970) in the Sanlam group, and MiBusiness is its commercial and small business product line.
MiWay does not publish a separate business-only phone number. For its car and home insurance numbers, see the main MiWay contact details page.
MiWay business insurance contact details at a glance
| Route | Details |
|---|---|
| Talk to MiWay directly (sales / client services, incl. business insurance) | 0860 64 64 64 |
| Business insurance quote: Call me back form | miway.co.za/business-insurance |
| +27 860 64 64 64 | |
| 24/7 emergency assistance (home, road, business emergencies) | 0860 07 67 64 |
| Claims (online) | miway.co.za/claims |
| Report fraud, corruption, misconduct (MiWay whistle-blowing line) | 0860 004 007 |
| Whistle-blowing email | miway@behonest.co.za |
| Head office | 48 Sterling Road, Kosmosdal Ext 12, Centurion, 0157 |
| Client services and sales hours | Mon to Fri 08h00 to 18h00, Sat 08h00 to 13h00 |
| Claims hours | Mon to Fri 07h00 to 18h00, Sat 08h00 to 13h00 |
Official MiWay business insurance route
MiWay has no standard price for business cover. It builds a personalised quote after you click “Call me back” on the Business Insurance pages, and one of its team calls you. You can also call 0860 64 64 64 directly.
Existing policyholders use the same number, or WhatsApp on +27 860 64 64 64, during client services hours: Monday to Friday 08h00 to 18h00 and Saturday 08h00 to 13h00. Sales keeps the same hours.
Product and service support
MiWay’s business cover options include business vehicles and fleet, goods in transit, e-hailing, motor traders, special purpose vehicles, trailers, business property, business interruption, staff dishonesty, all risk, and professional, environmental and broadform liability.
- Business interruption: covers lost income and fixed costs such as rent, salaries and utilities if you cannot trade after a covered event.
- Business property: includes free business interruption cover and emergency assist, and cover can extend outside South Africa into various African territories.
- MiBusiness Assist: an add-on with office assistance, a 24/7 IT help desk, 24/7 labour advice, marketing setup, and licence disc and traffic fine support. MiWay says it is not a regulated financial product.
For emergencies at your business or on the road, call 0860 07 67 64, which is open 24/7. To claim, submit online through the MiWay claims page. The claims line works Monday to Friday 07h00 to 18h00 and Saturday 08h00 to 13h00, and MiWay notes that public holidays may affect these hours.
Eligibility and policy requirements
MiWay does not publish fixed eligibility rules or prices for business cover on its pages. Each quote is built around your business after the call back, so have details of your vehicles, premises and the risks you want covered ready when MiWay calls.
Escalation route
MiWay’s contact page does not list a separate complaints number. Raise problems through client services on 0860 64 64 64 first. To report fraud, corruption, misconduct or unethical behaviour, MiWay runs a whistle-blowing line: WhatsApp or call toll-free 0860 004 007, or email miway@behonest.co.za. That line is for reporting wrongdoing, not for policy queries.
MiWay’s head office is at 48 Sterling Road, Kosmosdal Ext 12, Centurion, 0157. For other insurers, see the insurance and medical aid hub or the directory M listings.
Frequently asked questions
What is the MiWay business insurance contact number?
Call 0860 64 64 64 or WhatsApp +27 860 64 64 64. There is no separate business-only number.
How do I get a MiWay business insurance quote?
Click “Call me back” on MiWay’s Business Insurance page, or call 0860 64 64 64. MiWay builds a personalised quote rather than quoting a standard price.
What is the MiWay emergency number for businesses?
0860 07 67 64, open 24/7 for home, road and business emergencies.
What are MiWay’s hours?
Client services and sales: Monday to Friday 08h00 to 18h00, Saturday 08h00 to 13h00. Claims: Monday to Friday 07h00 to 18h00, Saturday 08h00 to 13h00.
Sources
- MiWay, Contact MiWay: miway.co.za/contact-miway, read 2026-09-26
- MiWay, Business Insurance: miway.co.za/business-insurance, read 2026-09-26
- MiWay, MiBusiness Assist: miway.co.za/business-insurance/mibusinessassist, read 2026-09-26