Gqeberha, formerly Port Elizabeth, is in the Eastern Cape.
A waste disposal certificate is the document that matters. Businesses disposing of hazardous waste should keep safe disposal certificates, because they are what proves the duty of care was discharged.
Landfill odour and dust complaints are environmental matters, and the Environmental Management Inspectorate, the Green Scorpions, can act on a documented pattern where individual complaints get no traction.
This page covers how to contact EnviroServ in South Africa. The details below were taken from the official EnviroServ contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not EnviroServ and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
EnviroServ contact numbers
These routes were verified against the official EnviroServ contact page on 23 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| South Africa, toll free | 0800 192 783 |
| Africa | +27 11 456 5682 |
Hazardous waste disposal is regulated, and the generator of the waste stays responsible for it. That duty of care does not end when a contractor collects it: you must be able to show where waste went and that the receiving site is licensed. Illegal dumping is reported to the municipality and to the provincial environmental department, and the Environmental Management Inspectorate, the Green Scorpions, enforces environmental law.
Self-service options before you call
- Check the official site at enviroserv.co.za, which carries the current contact details and any online enquiry form.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Asking an organisation about your personal information
- You may ask what an organisation holds about you. The Protection of Personal Information Act gives you a right of access, and every organisation must have an information officer who deals with such requests.
- You may ask for correction or deletion of information that is inaccurate, irrelevant, excessive or out of date.
- You may object to direct marketing. Ask in writing to be removed, and the organisation must comply.
- Consent for marketing must be obtained, not assumed, and an unsolicited approach for direct marketing to someone who is not a customer is restricted.
- A data breach affecting you must be reported to you as well as to the Information Regulator.
If an organisation does not respond, the Information Regulator enforces the Act and accepts complaints from the public. Keep a copy of your written request and the date you sent it.
Complaints and escalation
If a first call does not resolve the matter, escalate through the provincial environmental department, with dates, photographs and a precise location. The Environmental Management Inspectorate, known as the Green Scorpions, enforces environmental law and can act on a documented pattern where a single report gets no traction. Illegal dumping and pollution are also reported to the municipality.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most environmental complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake EnviroServ contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not EnviroServ.
- Reach EnviroServ through the official site at enviroserv.co.za rather than through a number in a search advert or a social media reply.
- EnviroServ will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the EnviroServ contact number?
The routes are listed in the table above, with what each one is for. The main route is 0800 192 783. Confirm it on enviroserv.co.za before relying on it, since numbers are changed from time to time.
How do I know a EnviroServ number is genuine?
Check it against the official site at enviroserv.co.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not EnviroServ, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official EnviroServ source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.