The facility at Flagstaff is officially Flagstaff Community Health Centre, and the Eastern Cape publishes no direct number for it. The province routes facility queries through one call centre: 0800 032 364, free to call, or an SMS to 34010. Flagstaff is in the Ingquza Hill Local Municipality, within the OR Tambo district.
ContactDetails.co.za is an independent directory. We are not the health centre or the Eastern Cape Department of Health. Numbers for this facility circulate in online listings and none appears on an official source, so we do not republish them.
If this is an emergency
Call 10177 for an ambulance, or 112 from any mobile phone. Both are free, work nationally, and neither requires knowing a facility number. In rural Pondoland an ambulance may travel a considerable distance, so calling early matters more than working out which facility to aim for. The dispatcher makes that decision.
A community health centre is not a clinic
This distinction is the most useful thing on the page. Official listings record Flagstaff as a CHC, a community health centre, and that is a larger facility than an ordinary clinic.
- A clinic is primary care on weekday daytime hours, typically nurse-led.
- A community health centre generally offers a wider range of services and longer hours, and many run maternity and after-hours services that a clinic does not.
- A district hospital takes referrals from both, and handles admissions and surgery.
Ask specifically what hours the CHC keeps and whether it takes maternity cases, because this varies between centres and it determines whether you travel here or further. Do not assume it is open around the clock.
Verified contact routes
Read on the Eastern Cape Department of Health website on 24 August 2026.
| What it is for | Contact |
|---|---|
| EC Health call centre, toll free | 0800 032 364 |
| EC Health by SMS | 34010 |
| EC Health call centre email | [email protected] |
| Fraud and corruption hotline | 0800 701 701 |
| Ambulance, nationally | 10177 or 112 |
| Health Ombud, standard of care | 080 911 6472 |
The SMS line is often the better route here. It costs no airtime spent on hold, works where signal is too weak to hold a call, and leaves you a written record. Send the facility name and district: “Flagstaff CHC, Ingquza Hill, OR Tambo” is enough to route it.
Better routes than phoning
- Your clinic card or referral letter. Facility numbers are commonly printed on them.
- Your nearest clinic. Clinics deal with their CHC and district hospital constantly and hold the working numbers.
- Reception in person. In Flagstaff this is frequently faster than any phone route.
- The provincial call centre when the above do not work.
What to bring
- Your identity document, or the child’s birth certificate for a child health visit.
- Your clinic card if you have attended before.
- The Road to Health booklet for immunisations.
- Your current medicines in their packaging.
- Proof of income where you have it. Fees follow the Uniform Patient Fee Schedule, and pregnant women and children under six are treated free of charge.
Complaints
- Raise it at the facility and get a written reference number.
- Escalate through the provincial call centre on 0800 032 364, quoting that reference.
- Then the Health Ombud on 080 911 6472, for the standard of care at the facility.
- Anyone asking for payment to arrange treatment or an earlier date should be reported on 0800 701 701. Public healthcare is allocated by clinical need, and no payment buys a place in the queue.
Related contact pages
- Healthcare contact pages
- Public hospitals and clinics contact details
- Complaints and escalation contact pages
- How to verify a contact number before you use it
Frequently asked questions
What is the number for Flagstaff Clinic?
The Eastern Cape publishes none. Use the provincial call centre on 0800 032 364, or SMS 34010, naming Flagstaff CHC and the district.
Is it a clinic or a health centre?
Official facility lists record it as Flagstaff CHC, a community health centre. That generally means a wider range of services and longer hours than an ordinary clinic.
Where is Flagstaff?
In the Ingquza Hill Local Municipality, within the OR Tambo district of the Eastern Cape.
Is it open at night?
Do not assume so. Hours vary between community health centres, so confirm before travelling. For an emergency use 10177 or 112 rather than a facility number.
Why are the numbers I found online not listed?
They appear only in third-party listing sites. The province publishes no facility directory, and an out-of-date number for a health facility is worse than none.
Routes on this page were read on the Eastern Cape Department of Health website on 24 August 2026. Where a detail has changed, the official source is always the authority.