Scottburgh Hospital is officially GJ Crookes Hospital. It is on 039 978 7000, in Hospital Road, Scottburgh. If you have searched a provincial listing, a medical scheme network or a referral system for “Scottburgh Hospital” and found nothing, that is why: those systems index it only under GJ Crookes.
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Contact details
Checked against the KwaZulu-Natal Department of Health listing on 24 August 2026.
| What it is for | Contact |
|---|---|
| GJ Crookes Hospital | 039 978 7000 |
| Physical address | Hospital Road, Scottburgh |
| Postal address | Private Bag X5501, Scottburgh, 4180 |
| KZN Department of Health, toll free | 0800 205 334 |
| Ambulance, nationally | 10177 or 112 |
| Health Ombud | 080 911 6472 |
Which name to use where
Both names describe the same building, but they are not interchangeable in practice.
- Use GJ Crookes for medical scheme pre-authorisation, provincial enquiries, referral paperwork, and any search of an official list.
- Use Scottburgh Hospital for directions, taxis and telling family where you are. Everyone locally knows it.
- If a scheme says the hospital is not in network, ask them to search again under GJ Crookes before accepting that answer.
Getting there from along the coast
GJ Crookes serves the Umdoni local municipality and takes referrals from across the Ugu district, which stretches down the South Coast and inland. That geography is the practical problem for most patients.
- Your clinic or health centre refers you here and arranges the appointment. Gamalakhe Community Health Centre near Margate, on 039 318 1113, is one of the facilities further down the coast that refers upward.
- Ask about patient transport when you are referred. The provincial service covers planned appointments, not only emergencies, and from the far end of the district the journey is long.
- Confirm the appointment before travelling. Visiting specialist clinics run on set days.
- Take the referral letter. Without it the trip is usually wasted, and you will be sent back to the clinic.
Costs and what to carry
Fees are means-tested under the Uniform Patient Fee Schedule, and pregnant women and children under six are treated free of charge. Carry your identity document, clinic card and hospital file number, the referral letter, and your medicines in their packaging, plus proof of income where you have it.
Complaints
Ask for the hospital’s public relations officer, which is KwaZulu-Natal’s own route for queries and complaints, and get a reference number. If it is not resolved, escalate to the Ugu district office, then the province on 0800 205 334, then the Health Ombud on 080 911 6472. A complaint about a named doctor or nurse goes instead to the HPCSA or the South African Nursing Council.
Related contact pages
- Healthcare contact pages
- Public hospitals and clinics contact details
- Medical aid contact pages
- How to verify a contact number before you use it
Frequently asked questions
What is the number for Scottburgh Hospital?
039 978 7000, listed under its official name, GJ Crookes Hospital.
Why can my medical scheme not find it?
Because network lists index it as GJ Crookes. Ask them to search that name before accepting that it is out of network.
Where exactly is it?
Hospital Road, Scottburgh, in the Umdoni local municipality, Ugu district, KwaZulu-Natal South Coast.
Can I get help with transport?
Ask about provincial patient transport when you are referred. It covers planned appointments as well as emergencies.
Do I need a referral?
Outside an emergency, yes, and take the letter with you. Without it you will generally be sent back to the referring clinic.
Details on this page were checked against the KwaZulu-Natal Department of Health listing on 24 August 2026. Where a detail has changed, the official source is always the authority.