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Old Mutual HR Contact Details
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Old Mutual does not publish a public HR department phone number or email address; job seekers apply through the Old Mutual careers portal, and employees in an employer retirement fund can call Old Mutual SuperFund on 0860 203 040 or email superfund@oldmutual.com. For anything else, Old Mutual’s general call centre is 0860 933 333.
This page sets out the official HR-related routes Old Mutual does publish: careers, bursaries and learnerships, and employee benefits. For Old Mutual’s full list of numbers, see the main Old Mutual contact details page.
Old Mutual HR contact details at a glance
| Route | Details |
|---|---|
| Careers portal (job applications) | https://oldmutual.wd3.myworkdayjobs.com/Old_Mutual_Careers |
| Old Mutual SuperFund (employee benefits members) | 0860 203 040 |
| Old Mutual SuperFund email | superfund@oldmutual.com |
| General call centre | 0860 933 333 |
| Call centre hours | Monday to Friday 08:00 to 17:00 |
| Fraud tip-offs (Tip-offs Anonymous) | 0800 222 117 |
Official Old Mutual HR and careers route
Old Mutual’s careers page sends job seekers to its online careers portal at oldmutual.wd3.myworkdayjobs.com/Old_Mutual_Careers. Old Mutual says that as well as job opportunities, you can look at its bursaries and learnerships there. The careers page also links a Privacy Policy for Applicants, which explains how Old Mutual handles the personal information you submit with an application.
A large share of Old Mutual recruitment is for financial advisers. Personal Financial Advice (PFA) is Old Mutual’s biggest distribution channel, with more than 2 500 advisers. Old Mutual says adviser recruits get a R20 000 training allowance per month for the first 3 months, and a 75 to 100% commission share when they meet their targets.
If you are an employee whose employer’s retirement fund is with Old Mutual, the route is Old Mutual SuperFund: call 0860 203 040 or email superfund@oldmutual.com.
What you need before contacting Old Mutual
Decide first which route fits your question. Job, bursary and learnership applications go through the careers portal, not a phone line. Retirement fund questions go to SuperFund. Old Mutual tells members of employer funds to contact their own employer’s HR department for their fund intermediary details, so your own HR office is the place to start if you do not know who your fund adviser is.
SuperFund’s phone and email route is for members of employer retirement funds; it is not a line for job applications or general HR questions.
Step-by-step contact process
- To apply for a job, bursary or learnership, open the Old Mutual careers portal and search the current openings.
- For employee benefits, ask your employer’s HR department for your fund intermediary details first.
- For SuperFund questions, call 0860 203 040 or email superfund@oldmutual.com.
- For general Old Mutual queries, call the call centre on 0860 933 333, Monday to Friday 08:00 to 17:00.
Escalation route
Old Mutual does not publish a separate HR escalation line. If you suspect fraud, including fake job offers that use the Old Mutual name, Old Mutual’s Tip-offs Anonymous line is 0800 222 117, a toll-free number available 24/7.
For other insurers, browse the insurance and medical aid hub or the insurance directory O listings.
Frequently asked questions
What are the Old Mutual HR contact details?
Old Mutual does not publish a public HR phone number or email. Jobs, bursaries and learnerships are handled through its careers portal, and employee benefit questions go to Old Mutual SuperFund on 0860 203 040.
How do I apply for a job at Old Mutual?
Apply online through the Old Mutual careers portal at oldmutual.wd3.myworkdayjobs.com/Old_Mutual_Careers.
What is the Old Mutual SuperFund email address?
Email superfund@oldmutual.com, or call 0860 203 040.
Who do I ask for my retirement fund adviser’s details?
Old Mutual tells employer fund members to ask their own employer’s HR department for their fund intermediary details.
Sources
- Old Mutual, Careers: oldmutual.co.za/careers/, read 2026-09-26
- Old Mutual, Corporate employees: oldmutual.co.za/corporate/employees/, read 2026-09-26
- Old Mutual, Contact us: oldmutual.co.za/contact-us/, read 2026-09-26