Auto R is in Futura, Polokwane, in Limpopo.
Get a quotation in writing before authorising any work, and keep the old parts if parts are replaced. Under the Consumer Protection Act you are entitled to a written quotation, to have the parts returned to you, and to a warranty of three months on labour and installed parts.
A repairer may not exceed a quotation without your authorisation. If the cost rises once work has started, the shop must contact you and get approval before continuing, and a bill that appears at collection with unapproved extras is one you can dispute.
This page covers how to contact Auto R Polokwane in South Africa. The details below were taken from the official Auto R Polokwane contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not Auto R Polokwane and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
Auto R Polokwane contact numbers
These routes were verified against the official Auto R Polokwane contact page on 22 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Main number | +27 15 293 0982 |
| Admin email | [email protected] |
| Motor Industry Ombudsman of South Africa | 010 590 8378 |
| MIOSA email | [email protected] |
The address is 45 Lood Street, Futura, Polokwane, 0699.
Self-service options before you call
- Check the official site at autor.co.za, which carries the current contact details and any online enquiry form.
- Email to [email protected], which gives you a written record of what you asked and when.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Your rights at a South African till
- A displayed price generally binds the retailer. Under the Consumer Protection Act a supplier must not charge more than the displayed price, and where two prices are shown the lower applies. A narrow exception exists for an obvious error, which the retailer must correct and give notice of.
- You have six months to return a defective product for a repair, replacement or refund, and the choice among those three is yours, not the retailer’s. This is the right most often misstated at a returns counter.
- A ‘no refunds’ sign does not override the Act. A retailer cannot contract out of the CPA.
- Change of mind is different. There is no general right to return something because you no longer want it; a retailer allowing it is offering a policy, not meeting an obligation.
- A store account is a credit agreement regulated under the National Credit Act. Ask for the total cost of credit rather than the monthly instalment, and check what insurance and fees are bundled in.
- Keep the till slip. Almost every remedy depends on proof of purchase.
Escalate in order: the store manager, then group customer care, then the Consumer Goods and Services Ombud, which is free to consumers and will ask for the retailer’s reference number. Get that reference at the first step.
Complaints and escalation
If a first call does not resolve the matter, escalate through the business’s own management first, in writing. Unresolved motor complaints go to the Motor Industry Ombudsman of South Africa on 010 590 8378, which handles disputes about vehicle sales, repairs and workmanship free of charge and answers Monday to Thursday until 16:30 and Friday until 16:00. If the dispute is about the finance rather than the car, that is the National Credit Regulator on 0860 627 627.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most motor industry complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Auto R Polokwane contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not Auto R Polokwane.
- Reach Auto R Polokwane through the official site at autor.co.za rather than through a number in a search advert or a social media reply.
- Auto R Polokwane will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Auto R Polokwane contact number?
The routes are listed in the table above, with what each one is for. The main route is +27 15 293 0982. Confirm it on autor.co.za before relying on it, since numbers are changed from time to time.
How do I know a Auto R Polokwane number is genuine?
Check it against the official site at autor.co.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not Auto R Polokwane, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official Auto R Polokwane source on 22 August 2026. If you find a detail that has changed, the official source is always the authority.