SPAR customer care for South Africa is 0860 313 141, with group head office on 031 002 6180. Atrium Spar at Greenacres in Gqeberha is an independently owned store inside a shopping centre, which means some of what you may need is the centre’s responsibility rather than the store’s.
ContactDetails.co.za is an independent directory. We are not SPAR, the store or the centre.
Verified national contact routes
Read on The SPAR Group’s own corporate website on 24 August 2026.
| What it is for | Contact |
|---|---|
| SPAR customer care | 0860 313 141 |
| Group head office | 031 002 6180 |
| This store’s direct number | Not published centrally |
| Location | Greenacres, Gqeberha, formerly Port Elizabeth |
Store or centre, and why it matters
People phone the shop about things only centre management can deal with, and then wait for a call that never comes. The division is fairly consistent.
- Parking, including damage to a car or a lost ticket, is centre management or the parking operator, not the shop.
- Lost property depends on where you lost it. Inside the shop it is the shop, in the mall it is the centre.
- Centre trading hours constrain the store’s hours, so a store cannot simply open when the mall is shut.
- Security and incidents in common areas are the centre’s responsibility. Report them there and ask for a reference.
- Anything about goods, prices, staff or a purchase is the store, and starts with its manager.
Gqeberha and Port Elizabeth
The city was renamed Gqeberha in 2021 and Port Elizabeth remains in wide use. Listings, older directories and navigation apps use either, so search under both if one returns nothing. Greenacres is an established shopping precinct in the western part of the city.
If a purchase goes wrong
Start with the store manager, in writing where it matters, then SPAR customer care on 0860 313 141. Beyond that the Consumer Goods and Services Ombud is on 0860 000 272, and the National Consumer Commission takes consumer complaints. Food hygiene and expired stock are enforced by the municipality’s environmental health department.
Keep the till slip. Almost every route above will ask for proof of purchase, and a card statement alone is weaker evidence than the slip.
Related contact pages
- Retail and supermarket contact pages
- Complaints and escalation contact pages
- Shopping centre and property contact pages
- How to verify a contact number before you use it
Frequently asked questions
What is the SPAR customer care number?
0860 313 141, published on The SPAR Group’s own corporate website.
My car was damaged in the parking area. Who do I tell?
Centre management or the parking operator, not the shop. Report it before leaving and ask for a reference.
Is Greenacres in Port Elizabeth or Gqeberha?
Both name the same city. Gqeberha is the current name and Port Elizabeth is still widely used.
Where do I report expired food?
The store manager first, then the municipality’s environmental health department, which enforces food hygiene at shops.
National routes were read on The SPAR Group’s corporate website on 24 August 2026. The store is the authority on its own hours and stock.