Gamblers Anonymous is a fellowship of people recovering from a gambling problem, running meetings across South Africa.
It is free, and nobody may charge you to attend. It is not a treatment centre, not a debt service and not a counselling business.
If gambling debt is the immediate problem, that is a separate route. Debt counselling is regulated under the National Credit Act, and the National Credit Regulator on 0860 627 627 can confirm whether a debt counsellor is registered before you pay anyone a fee.
This page covers how to contact Gamblers Anonymous South Africa in South Africa. The details below were taken from the official Gamblers Anonymous South Africa contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not Gamblers Anonymous South Africa and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
Gamblers Anonymous South Africa contact numbers
These routes were verified against the official Gamblers Anonymous South Africa contact page on 23 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Gauteng helpline | 060 624 7140 |
| Gauteng helpline, alternate | 078 661 9857 |
| KwaZulu-Natal helpline | 083 783 5715 |
| Western Cape helpline | 079 343 5283 |
| Western Cape helpline, alternate | 079 368 4477 |
| General email | [email protected] |
Gamblers Anonymous is a free fellowship, not a treatment centre and not a debt service. Nobody may charge you to attend. The National Responsible Gambling Programme also runs a free counselling and treatment service, funded by the industry and independent of it. If gambling debt is the immediate problem, debt counselling is a regulated route and the National Credit Regulator on 0860 627 627 can confirm whether a debt counsellor is registered.
Self-service options before you call
- Check the official site at gamblersanonymous.org.za, which carries the current contact details and any online enquiry form.
- Email to [email protected], which gives you a written record of what you asked and when.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Verifying anyone who contacts you about a debt
- Never use the contact details in the letter, SMS or caller ID to verify it. Phone the bank on the number published on its own website, quote your account, and ask whether the firm is instructed and what the correct payment details are.
- Never pay into an account given to you over the phone. Bank account details supplied by a caller or in an emailed letter are the single most common way collections fraud takes money, and a genuine creditor’s details are verifiable independently.
- Ask for the debt in writing. You are entitled to know what is claimed, what it is for, and how it was calculated, before you pay anything.
- Be careful about acknowledging a debt. Prescribed debt can be revived by an acknowledgement or a part payment, so get advice before agreeing that you owe an old amount.
- An emoluments attachment order requires a court. Nobody can lawfully deduct from your salary on the strength of a phone call, and a threat of immediate garnishment without a court order is a warning sign.
A legitimate firm will not object to being verified and will put the debt in writing. Pressure to pay immediately, a refusal to confirm the debt on paper, or personal banking details for payment are all reasons to stop and phone the bank yourself.
Complaints and escalation
If a first call does not resolve the matter, escalate through the organisation’s own office, in writing. Registered non-profit organisations are listed with the Department of Social Development, and a registered public benefit organisation is accountable to SARS for its tax status. Where a child’s safety is concerned that is not a complaint but an emergency, and the South African Police Service on 10111 is the first call.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most non-profit complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Gamblers Anonymous South Africa contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not Gamblers Anonymous South Africa.
- Reach Gamblers Anonymous South Africa through the official site at gamblersanonymous.org.za rather than through a number in a search advert or a social media reply.
- Gamblers Anonymous South Africa will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Gamblers Anonymous South Africa contact number?
The routes are listed in the table above, with what each one is for. The main route is 060 624 7140. Confirm it on gamblersanonymous.org.za before relying on it, since numbers are changed from time to time.
How do I know a Gamblers Anonymous South Africa number is genuine?
Check it against the official site at gamblersanonymous.org.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not Gamblers Anonymous South Africa, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official Gamblers Anonymous South Africa source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.