Telecoms & Internet · Contact details
Saicom Contact Details
The Saicom head office number is 010 140 5000, and existing clients reach support on 010 140 5050 (also on WhatsApp) or support@saicom.io. Saicom, trading as Saicom Voice Services, is a South African business communications and connectivity provider headquartered in Illovo, Johannesburg, selling cloud PBX, VoIP SIP trunks, Microsoft Teams calling and network services to businesses.
Saicom contact details at a glance
| Route | Details |
|---|---|
| Head office | 010 140 5000 |
| Support | 010 140 5050 |
| 010 140 5050 | |
| Sales (Johannesburg) | 010 140 5656 |
| Cape Town sales | 021 140 5220 |
| Support email (log a ticket) | support@saicom.io |
| Support ticket portal | support.saicomvoice.co.za |
| Enquiry form | saicom.io/contact-saicom/ |
| Head office address | 1st Floor East Wing, The Oval Building, Wanderers Office Park, 52 Corlett Drive, Illovo, Johannesburg |
| Mauritius office | The Tamarin Commercial Hub (Unit B02), Jacarandas Avenue, Tamarin 90903 |
Official Saicom contact channels
Saicom’s contact page lists three Johannesburg lines: the office on 010 140 5000, support on 010 140 5050 and sales on 010 140 5656. Cape Town sales has its own number, 021 140 5220. The support number, 010 140 5050, is also Saicom’s WhatsApp line.
New business enquiries can also use the form on saicom.io/contact-saicom/, after which one of Saicom’s client managers makes contact.
What Saicom Voice Services provides
Saicom Voice Services is the company behind the Saicom brand; the site footer carries its copyright. It sells to businesses, not households. Its listed services are:
- UnifyOne with Webex
- Cloud PBX
- VoIP (SIP Trunk)
- Direct Routing for Microsoft Teams and Bring Your Own Carrier
- Network (including SD-WAN), compute, security and mobile solutions
Saicom describes its sales process as booking a meeting and then receiving a quote within 24 hours. Complex requirements get a consultation with a technical expert. Saicom is a member of ISPA, the Internet Service Providers’ Association, and says it upholds the ISPA Code of Conduct.
Saicom address and offices
Saicom’s Johannesburg head office is at 1st Floor East Wing, The Oval Building, Wanderers Office Park, 52 Corlett Drive, Illovo, Johannesburg. It has a Cape Town sales line on 021 140 5220 and an office in Mauritius at The Tamarin Commercial Hub (Unit B02), Jacarandas Avenue, Tamarin 90903. Saicom does not publish office hours on its contact page.
Saicom support and escalation routes
Existing clients log support issues as tickets, either by email to support@saicom.io or on the ticket portal at support.saicomvoice.co.za. Saicom also asks clients to use a ticket when they need access to one of its portals, such as the PBX portal, SMS portal, SD-WAN orchestrator, call recording or Veeam Cloud Connect.
- Log a ticket at support@saicom.io or support.saicomvoice.co.za, describing the service and the problem.
- For urgent issues, call support on 010 140 5050 or send a WhatsApp to the same number.
- If the matter is not resolved, call the head office on 010 140 5000.
Saicom does not publish a separate escalation line beyond these routes.
Frequently asked questions
What is the Saicom Voice Services contact number?
The head office number is 010 140 5000. Support is on 010 140 5050 and Johannesburg sales on 010 140 5656.
What is Saicom Voice Services?
It is the company behind the Saicom brand, a South African provider of business communications and connectivity such as cloud PBX, SIP trunks and Microsoft Teams calling.
Does Saicom have a WhatsApp number?
Yes. WhatsApp and the support line share the number 010 140 5050.
Does Saicom have a Cape Town office number?
Saicom lists a Cape Town sales line on 021 140 5220. Its head office is in Illovo, Johannesburg.
Sources
- Saicom, Contact: saicom.io/contact-saicom/, read 2026-09-26
- Saicom, Home page: saicom.io, read 2026-09-26