Tokai is in the southern suburbs of Cape Town. Plastics for Africa supplies plastic products in the Western Cape.
The company publishes two branches, Montague Gardens in Cape Town and George. There is no published Tokai branch, so a Tokai enquiry is served by the Montague Gardens operation.
Wholesale and retail pricing differ sharply here. Ask which you are being quoted, and whether a minimum order applies, before comparing a quote against a shop price.
This page covers how to contact Plastics for Africa in South Africa. The details below were taken from the official Plastics for Africa contact page rather than from any third-party directory.
ContactDetails.co.za is an independent directory. We are not Plastics for Africa and cannot act on your behalf. Everything on this page is a routing aid so you reach the right official channel quickly.
Plastics for Africa contact numbers
These routes were verified against the official Plastics for Africa contact page on 23 August 2026. Contact numbers do change, so confirm on the official page before relying on one for anything urgent.
| What it is for | Contact |
|---|---|
| Montague Gardens branch, Cape Town | 021 551 5790 |
| Montague Gardens email | [email protected] |
| Montague Gardens fax | 086 566 5863 |
| George branch | 044 871 5630 |
| George email | [email protected] |
| George fax | 086 665 8488 |
The company publishes two Western Cape branches, Montague Gardens in Cape Town and George. It does not publish a Tokai branch, so a Tokai enquiry goes to Montague Gardens, which is the Cape Town operation.
Self-service options before you call
- Check the official site at plasticsforafrica.co.za, which carries the current contact details and any online enquiry form.
- Email to [email protected], which gives you a written record of what you asked and when.
- Calling outside peak times. Monday mornings and the hour after 17:00 are usually the worst for South African contact centres.
What to have ready before you call
- A clear one line summary of what you need resolved.
- Your account, order or reference number if you already have one.
- The identity document or account holder details, since most South African providers verify who you are before discussing an account.
- Dates, amounts and any error message exactly as it appeared.
- A pen and paper for the reference number. Ask for one every time, because without it a follow up call starts from nothing.
Before you travel to a Home Affairs office
- Confirm the office does what you need. Not every branch issues passports, conducts marriages or handles permits, and the live capture equipment for smart ID cards is not everywhere.
- Check the hours and whether a queue ticket system applies. Busy offices in shopping centres stop issuing tickets well before closing time.
- Originals must be produced, not only copies, and certification older than three months is commonly refused. Certification is free at a police station or a commissioner of oaths.
- Fees are gazetted and receipted. No official may take cash outside the cashier, and nobody may charge you to jump a queue.
- Collection is in person with fingerprint verification. Somebody else cannot collect a smart ID card or a passport for you.
The online route with bank branch collection exists precisely to avoid all of this, and it is available for smart ID cards and passports. Where it applies, it is consistently faster than any office visit.
Complaints and escalation
If a first call does not resolve the matter, escalate through the business’s own complaints process first, in writing and with a reference number. Unresolved consumer complaints go to the Consumer Goods and Services Ombud on 0860 000 272, free of charge, and the National Consumer Commission on 012 065 1940 handles contraventions of the Consumer Protection Act.
Keep a short written log of each contact: the date, the channel you used, the name of the agent and the reference number. Most consumer complaint processes ask for exactly that history, and having it ready is usually the difference between a fast resolution and starting over.
Avoiding fake Plastics for Africa contact numbers
Contact details for well known South African brands are a common target for impersonation. Numbers that look official appear in search ads, social media replies and cloned websites, and the person answering is not Plastics for Africa.
- Reach Plastics for Africa through the official site at plasticsforafrica.co.za rather than through a number in a search advert or a social media reply.
- Plastics for Africa will never ask you for your full card number, PIN, CVV, online banking password or a one time PIN. Nobody legitimate needs those to help you.
- Treat any caller who creates urgency, asks you to install remote access software, or asks you to move money to a safe account as fraudulent, and end the call.
- If you are unsure whether a call was genuine, hang up and dial the official number yourself rather than calling back a number the caller gave you.
Related contact pages
Frequently asked questions
What is the Plastics for Africa contact number?
The routes are listed in the table above, with what each one is for. The main route is 021 551 5790. Confirm it on plasticsforafrica.co.za before relying on it, since numbers are changed from time to time.
How do I know a Plastics for Africa number is genuine?
Check it against the official site at plasticsforafrica.co.za. A number that only appears in a search advert, a social media reply or a third-party directory should not be trusted for anything involving your account, your money or your identity document.
What should I do if nobody resolves my query?
Ask for the complaint reference and the escalation path on your first call, then follow the escalation route described above. Keep the dates, agent names and reference numbers, because every formal complaint process will ask for them.
Can ContactDetails.co.za resolve this for me?
No. We are an independent directory, not Plastics for Africa, and we have no access to your account. Everything here is a routing aid so that you reach the correct official channel with the right information in hand.
Is there a cost to calling these numbers?
South African 0860 and 0861 numbers are charged at a share-call or standard rate depending on your provider, and 0800 numbers are toll free from a landline. Calls from a mobile are billed at your own operator’s rate, so check your plan if cost matters.
Contact routes on this page were checked against the official Plastics for Africa source on 23 August 2026. If you find a detail that has changed, the official source is always the authority.