Old Mutual Kimberley Contact Details

Old Mutual publishes no telephone number for its Kimberley branch, or for any other branch. What it publishes is a national service line, a WhatsApp channel and a branch locator that returns addresses and opening hours. Those are the routes below.

Reaching Old Mutual from Kimberley

• Customer care, national: 0860 933 333
• WhatsApp: save 0860 933 333 and send Hi from the phone number on your policy
• International: +27 21 509 2765

The WhatsApp channel is worth setting up before you need it. It handles withdrawals, claim submissions, tax certificates, beneficiary changes and paid-up statements — the errands people drive to a branch for — and it works from the Northern Cape as well as anywhere else.

Finding the Kimberley branch address

Use the branch locator on oldmutual.co.za, which returns the nearest branch to an address with its street address and opening hours, filtered by branch type: client service, personal advice or finance. It is the only official source for a Kimberley address. Old Mutual Finance branch pages, which used to carry per-town listings, now redirect into the same locator, and any Kimberley branch telephone number on a third-party directory did not come from Old Mutual.

Which Old Mutual business you need

• Life policies, retirement annuities, unit trusts and loans: 0860 933 333.
• Short-term insurance on a car or home: Old Mutual Insure, 0860 22 55 63, with claims on 0860 24 7 365.
• Wealth management: Old Mutual Wealth, 0860 999 199. Banking: OM Bank, 0860 662 265.

For offshore and wealth matters the Northern Cape is not served by a dedicated regional mailbox; the nearest published regional service teams are Western Cape and Free State, both listed on omi-int.com.

Fraud, and one Kimberley-specific caution

Old Mutual Tip-offs Anonymous runs free and around the clock on 0800 222 117 or toahotline@tip-offs.com. Report anyone claiming to represent an Old Mutual branch who asks for a fee to release a policy payout, or who wants the bank account on a policy changed. Smaller centres see more of this because there are fewer branches to walk into and check. Confirm anything of the sort on 0860 933 333, dialled by you from the number published on Old Mutual’s own site.