SPAR customer care for South Africa is 0860 313 141, with group head office on 031 002 6180. Sonstraal Spar is an independently owned store, so its hours and ranges are set locally. If you are being asked for personal details at the till, the section below matters more than the phone number.
ContactDetails.co.za is an independent directory. We are not SPAR or the store.
Verified national contact routes
Read on The SPAR Group’s own corporate website on 24 August 2026.
| What it is for | Contact |
|---|---|
| SPAR customer care | 0860 313 141 |
| Group head office | 031 002 6180 |
| This store’s direct number | Not published centrally |
Loyalty cards and your personal information
Signing up at a till hands over personal information, and POPIA gives you rights over it that most shoppers never use.
- You may ask what information is held about you and require that inaccurate information be corrected or deleted.
- Marketing consent is separate from joining the programme. You can hold a card and still object to marketing, and that objection must be honoured.
- You do not have to give an identity number for a loyalty card. Ask why it is needed, and what will happen to it, before providing one.
- Unresolved complaints go to the Information Regulator, whose complaints address is [email protected]. That route exists for privacy matters, not for service complaints.
- Never give a card PIN or an OTP to a cashier. A loyalty programme never needs either, and a request for one is a fraud attempt.
Card payments and skimming
- Keep your card in sight and enter the PIN yourself. A card taken away from the till is the classic setup for skimming.
- Check the amount on the device before entering the PIN, not on the slip afterwards.
- If a transaction is declined and then repeated, keep both slips, since duplicate debits do happen and the slips are your evidence.
- Report a suspected fraudulent transaction to your bank immediately, not to the shop. Speed determines whether it can be reversed.
Related contact pages
- Retail and supermarket contact pages
- Bank contact pages
- Complaints and escalation contact pages
- How to verify a contact number before you use it
Frequently asked questions
What is the SPAR customer care number?
0860 313 141, published on The SPAR Group’s own corporate website.
Do I have to give my ID number for a loyalty card?
No. Ask why it is needed and what happens to it. POPIA gives you rights over personal information collected about you.
How do I stop marketing messages?
Object to marketing directly. Consent to marketing is separate from membership, and an objection must be honoured.
A cashier asked for my PIN. Is that normal?
No. Never give a PIN or an OTP to anyone. Enter the PIN yourself and keep the card in sight.
National routes were read on The SPAR Group’s corporate website on 24 August 2026. This page is general information, not legal advice.