Ekurhuleni Water And Sanitation Contact Details
This section contains the Ekurhuleni Water And Sanitation contact details to help you find the relevant information.
For water and sanitation services in Ekurhuleni, use the following primary contact channels:[1]
- Call Centre: 0860 543 000[1]
- Email: call.centre@ekurhuleni.gov.za (general inquiries, including water)[1]
- Email (water & sewer complaints): wscomplaints@ekurhuleni.gov.za[2]
- SMS Line: 30788 (include your name, ID number, address, and query)[2]
- Submit via the “My Ekurhuleni” App[6]
You may also contact Customer Care Centres directly for specific areas or escalate ongoing issues:
- Alberton, Thokoza & Katlehong: 011 999 2646 / 2647 / 2651, 011 999 2841 / 0120[2]
- Nigel: 011 999 9153, 011 999 9154[2]
- Duduza: 011 999 9115, 011 999 9154[2]
- Tsakane: 011 999 8000, 011 999 9154[2]
- Springs: 011 999 8442, 011 999 8733[2]
- Brakpan: 011 999 7940 / 7970 / 7968, 011 999 8198 / 7724 / 7944 / 8182[2]
- Benoni, Daveyton & Etwatwa: 011 999 6901 / 7312 / 7351, 011 999 7128 / 7546 / 7377[2]
- Edenvale: 011 999 3197 / 3198, 011 999 3182 / 3329[2]
- Kempton Park: 011 999 3901 / 4158, 011 999 3791[2]
- Tembisa: 011 999 3781 / 3778, 011 999 3790[2]
- Vosloorus: 011 999 5625 / 5487, 011 999 5439[2]
- Germiston: 011 999 0499 / 5974 / 0648 / 5585, 011 999 5514 / 1554 / 1712 / 1727 / 1732[2]
For in-person help, visit your nearest Customer Care Centre. Notable branches include:
- Germiston Customer Care Centre, 78C President street. Tel: 011 999 1664 / 0520[4]
- Katlehong 1, 2098 Masakhane Street. Tel: 011 999 0001[4]
- Katlehong 2, 335 Sontonga Street. Tel: 011 999 0001[4]
- Thokoza, 3521 Moepshe Street. Tel: see on official site[4]
- Tsakane, 10890 Nzima Street. Tel: see on official site[4]
- Vosloorus, 1 George Makhubela, Boksburg. Tel: 011 999 5100[4]
For wastewater treatment and water care queries: ERWAT (Ekurhuleni Water Care Company): +27 11 929 7000, mail@erwat.co.za[5]
Leave a Reply