Gems Medical Aid

GEMS medical aid contact details

This section contains the GEMS medical aid contact details to help you find the relevant information.

For general enquiries, you can email enquiries@gems.gov.za or call the toll-free call centre on 0800 00 4367 within South Africa, which is now completely free of charge^[3].

Additional contact details include:

• GEMS Call Centre: 0860 00 4367^[2]
• Fax: 0861 00 4367^[2]
• Confidential HIV/Aids Line: 0860 100 646^[2]
• Website: www.gems.gov.za^[2]
• Postal Address: Private Bag X1, HATFIELD, 0028^[7]
• Street Address: Vutomi House, 124 Mercy Avenue, Menlyn Maine Precinct, Waterkloof Glen, PRETORIA^[7]

For complaints or dispute resolution, email Complaints@gems.gov.za, call 0860 00 4367, fax 0861 00 4367, or post to GEMS, Private Bag X782, Cape Town, 8000^[5].

Members can also visit their nearest GEMS Walk-in Centre or use the GEMS Member App for additional support and information^[1][3][6].

References

• [1] Contact details form – GEMS
• [2] SA Medical Aids – GEMS Medical Aid
• [3] GEMS Toll-Free Contact Details
• [5] GEMS Dispute Resolution
• [6] GEMS Official Website
• [7] Government Employees Medical Scheme (GEMS) – South African Government